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László FazekasLászló Fazekas 

Download

I have problem with download. I use BiglyBT client. and when I turn on VPN, the up/download stop.
When I check NAT settings I get th following message:

Tests port TCP 59099
NAT-failure Connect attempt to 79.142.76.113.59099 (your computer) timed out after 20 seconds This means your port is probably closed.
IPv6 not avaible

Tests port UDP 59099...
Sending outbound packet and waiting for reply probe (timeout=5000)
Sending outbound packet and waiting for reply probe (timeout=10000)
Sending outbound packet and waiting for reply probe (timeout=15000)
Sending completion event
NAT failure. Inbound test failed, timed out
IPv6 not avaible

Tha NAT doesn't work and I don't know what to do.
Can anybody help me?
Best Answer chosen by László Fazekas
László FazekasLászló Fazekas
Not really,the internet works but the download client doesn't. THe NAT indicator is dead and neither download nor upload works. I can write as you can see, ther's internet cionnection but Bigly BT doesn't work. I have to turn off VPN for starting it.

All Answers

AvinashAvinash (Avast) 
Hi László.
Do you mean the download and upload speed of your internet connection is reduced when connected through AVG Secure VPN?
Did you verify it by turning off the VPN connection?
László FazekasLászló Fazekas
Not really,the internet works but the download client doesn't. THe NAT indicator is dead and neither download nor upload works. I can write as you can see, ther's internet cionnection but Bigly BT doesn't work. I have to turn off VPN for starting it.
This was selected as the best answer
AvinashAvinash (Avast) 
Thank you for clarifying that you are unable to download using torrents.
Please turn off AVG Secure VPN, click Change location, connect to one of the locations in P2P and check the issue. Try the locations under P2P one by one.
László FazekasLászló Fazekas
Thank you for reply. I t did it and it works but when I check the ports, I get the same message that I enclosed earlier. Is it normal or not?
AvinashAvinash (Avast) 
Glad to hear that the download works with a P2P location.
Are you referring to the below error message?

NAT failure. Inbound test failed, timed out
IPv6 not avaible
László FazekasLászló Fazekas
Yes
Rakshith RajkumarRakshith Rajkumar (AVG)
Thanks for the confirmation.
Could you please tell me how did you check the ports and does the message appears when the AVG Secure VPN is turned off?
Let us know.
László FazekasLászló Fazekas
Thank for reply.
I operned Options in the BiglyBT client and checked the NAT/firewall test. And that is the result.
Dinesh KrishnanDinesh Krishnan (Foundever)
Thank you for clarifying, László. Upon using AVG Secure VPN, the IP address of the computer will be masked & make it to pose in a different region. Hence, the program would provide the message. As the program works fine with P2P servers, it isn't required to troubleshoot or concerned further. Thank you for your understanding in advance!
László FazekasLászló Fazekas
Fine, thank you.
Dinesh KrishnanDinesh Krishnan (Foundever)
Our pleasure, László. Thank you for reaching us. Have a great day! 
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