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Jeff Chandler SONOS desktop controller is blocked by AVG firewall
Already searched here and the web for an answer, but none found that would fix the issue.
Paid for AVG Internet Security Enhanced Firewall is stopping SONOS desktop controller from connecting to SONOS system.
How do I fix this?
The only remedy I found that works is to completely turn off the AVG enhanced firewall.
I see in Application Rules AVG has auto generated a rule for SONOS so I would have thought AVG would have automatically allowed SONOS to work correctly, but it has not.
I have tried messing with a bunch of setting and worst result was Windows 7 blue screened on me and crashed while adjusting AVG settings. FIRST TIME ever Win 7 has crashed for me. Not impressed with paid AVG. Been using free for years and thought I'd do the right thing and pay for 3 years subscription. Not so sure this was a good idea now.
We're glad to look into this & help you.
Please try modifying the system rules of AVG Firewall by following the steps in this article.
You need to enable 'Allow windows file & printer sharing, remote desktop connections' (1st two options)
You can also enable 'Internet connection sharing mode' (from AVG firewall's setting page).
Please try the above step & let us know if it helps.
Thanks Dinesh
I tried all combines of your suggested changes and none fixed the problem completely.
BTW, what article are you refering to? Was there supposed to be a link in your message?
Anyway, I found at main screen of AVG click on Hacker Attacks and then under Enhanced Firewall click on blue Firewall Options for pop up menu, then Application Rules.
This showed me a list of applications such as Microsoft, Brother (my printer), Google and SONOS.
In there is an entry for SONOS, I changed an option in it from Auto Decide to Ask about all other connections. After that change, a pop-up happened asking me if I wanted to allow SONOS to listen for connections from the internet. I answered to ALLOW and remember that setting and problem seems to be solved!
I'll give it a day or two to allow for all actions of SONOS before I am 100% sure it had fixed all of the issue.
Cheers
The article referred to was hidden as a hyperlink in the previous post.
Anyhow, I highly appreciate your time and effort in this issue.
Monitor doe a couple of days and let us know if you need any help.