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ShowAll Questionssorted byRecent Activity
Carol KershawCarol Kershaw 

Do not wish to pay for Tune up. have uninstalled it

I have removed Tune up and do not want to buy it . How do I stop the payment?
Best Answer chosen by Carol Kershaw
Rakshith RajkumarRakshith Rajkumar (AVG)
Hello Carol,

We are sorry to know that you do not wish to continue using the AVG TuneUp
Please be noted that the auto renewal is already cancelled.
I can assure you that you will not be billed for the renewal .
Thank you.

All Answers

Rakshith RajkumarRakshith Rajkumar (AVG)
Hello Carol,

We are sorry to know that you do not wish to continue using the AVG TuneUp
Please be noted that the auto renewal is already cancelled.
I can assure you that you will not be billed for the renewal .
Thank you.
This was selected as the best answer
D. Tom HendersonD. Tom Henderson
How do I remove / stop  this program ?   I do not want this , OK .  Please HELP !.  D. Tom  Henderson  TomahawkHenderson@yahoo.com      Thanks,  D. T, H. 
Rakshith RajkumarRakshith Rajkumar (AVG)
You can use the article for the steps to uninstall the AVG TuneUp :
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-TuneUp
Carol KershawCarol Kershaw
From Carol Kershaw.   Despite receiving the above answer from Rakshith I have today received an email to say I will be charged for it in4 days time £44 99..I shall tell my Card supplier not to allow the payment to go through.
Sarath PriyanSarath Priyan (Sitel)
Carol, we have sent an email reminder notification as the subscription will be expired. As the auto-renewal is already cancelled, I can assure that you will not be charged in the future.

You can ignore the email.
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