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JEANETTE BLOSEJEANETTE BLOSE 

AVG AD BLOCKER

I HAVE USED AD BLOCKER FOR YEARS AND NEVER A PROBLEM. Last week my ad blocker stopped working and i get hundreds of pop ups a dad. I cannot fix it myself and it has made several programs crash while I was using them.Because popups come up as i'm trying to use the programs. I need this fixed ,what do I do?
 
AvinashAvinash (Avast) 
Hi Jeanette.
Are you referring to Adblock in AVG Secure Browser?
Please note that this feature stops advertisements from loading on the web pages you visit, which improves the speed and safety of your browsing sessions.
I'm afraid it will not stop the ads appearing outside AVG Secure Browser.
Do you still use AVG Secure Browser and Adblock is enabled? Please share a screenshot of the ads you receive.
Patricia HackenschmidtPatricia Hackenschmidt
I'm suddenly having this same problem. My AVG Secure browser ad blocker is no longer working at all. The attached screen shots show what's happening. First image - this is what I get when I click on the ad blocker icon. Second image - what I get when I right click the icon (notice the AVG Adblock is grayed out. Third image - What I get when I click options. How can I correct this issue? It's not blocking web page ads at all. Thanks.Click on icon only brings up a blank square.Right click has grayed out ad blocker but can click options.Clicking options gives only a blank square.
Santhosh PannerselvamSanthosh Pannerselvam (AVG)
Hi Patricia,

We are sorry to hear this.

We will help you to resolve the issue.

We request you to reinstall the AVG Secure Browser and check for the issue again.

Keep us posted.
JEANETTE BLOSEJEANETTE BLOSE

I reinstalled my AVG SUPPORT BROWSER AND I COUNTED THE POP UPS I GET ..1000 POP UP MOST PORN and I do not and have never visited a porn site. Something needs to be done. I paid to much money to get AVG and ad ons  for this to happen. When I had ultimate this never ever happened but I was not given that option and I was upset about that. I am not satisfied with the first answer you gave me because I was not getting any pop ups before I wrote you the first time. Now I am. All I get is the grey box for AVG ad blocker, once in a great while it comes on but I still get pop ups from porn sites and others ..lots of the ads have avg secure browser click me on them but are porn. I am very un happy. If you don't want to fix it I will find a security company that will stand by their product. I have had you for years and to pay way over 150 for this and have this problem is not good. this is using AVG SECURE BROWSER AND AVG AD BLOCK.. SO WHAT GIVES??? I cannot get a screen shot I have tried 


 
Midhun AloorMidhun Aloor (Foundever)
Please accept our sincere apologies, Jeanette.

We understand your concern.
In this case, we request you to reset your AVG Secure Browser to check if the pop-ups still persist.
Refer to this article to reset your AVG Secure Browser.
If the issue still persists, please write back to us in this post.
Keep us updated.
EDWARD HazelwoodEDWARD Hazelwood
I also have this ad blocker problem, I have AVG ultimate. I have loaded , reloaded and loaded AVG internet security, Still does not block ads. States Ad Blocker has access but is blocking 0. Looks like I will have to purchase my internet security somewhere else.
Hari ShankarHari Shankar (Avast)
Hello Edward,
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
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