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IDP.ARES.Generic
My computer updated windows last night before I went to bed when I got back on today and scanned my computer I got this detection pop up "reg-msi inventory.exe infected with IDP.ARES.Generic" I moved it to quarantine restarted scanned again and it popped up a second time,I looked it up and saw it might have to do with a temp file causing a false positive so I deleted my temp files (safely of course) restarted scanned again,it popped up a 3rd time,so I scanned with another program and nothing showed up,is this a false positive?
[img]https://i.imgur.com/1lnjEmm.png[/img] [img]https://i.imgur.com/1lnjEmm.png[/img] [img]https://i.imgur.com/1lnjEmm.png[/img] [img]https://i.imgur.com/1lnjEmm.png[/img]
[img]https://i.imgur.com/1lnjEmm.png[/img] [img]https://i.imgur.com/1lnjEmm.png[/img] [img]https://i.imgur.com/1lnjEmm.png[/img] [img]https://i.imgur.com/1lnjEmm.png[/img]
We request you to navigate to the file path and delete the "Reg-MSI_Inventory.exe" file and check if the threat pop-up still appears.
If the pop-up still appears, please submit the file for false-positive analysis using this link.
Thanks in advance.
All Answers
We'll look into this and help you.
We appreciate your efforts in trying to share us the screenshot.
However, we request you to click on "See Details" on the threat message and share us the screenshot of it again.
Thanks in advance.
We request you to navigate to the file path and delete the "Reg-MSI_Inventory.exe" file and check if the threat pop-up still appears.
If the pop-up still appears, please submit the file for false-positive analysis using this link.
Thanks in advance.
Pretty sure this you not us... Something changed in the virus update you pushed 12 hours ago.
Thank you for reaching out to us in this matter.
Have you tried the steps mentioned by the other agent?
Kindly delete them and if the pop up occurs again, submit the file for false-positive analysis.
https://www.avg.com/en-us/false-positive-file-form
I have the "Threat blocked" for "Reg-MSI_Inventory.exe" problem. From the above discussion I suspect a false positive. I could not report the problem via the .../false-positive-file-form because I am unable to locate the Reg-MSI_Inventory.exe. It is not in the folder stated. Any suggestions would be much appreciated.
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We will help you to sort out the issue.
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Thank you.
We will help you to sort out the issue.
We request you to contact us from a separate post to assist you further.
Thank you.
Glad to know that your issue has been resolved.
Feel free to reach out to us if you need any assistance with AVG.