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Merv Soh Forticlient unable to connect Firewall after recent AVG update
Hi,
I have been using AVG and FortiClient with no issue for a long time. Recently my FortiClient is unable to connect to my Firewall for Remote Access, after spending many hours troubleshooting, I tried disenabling AVG and the FortiClient can connect immediately...
Is there a bug on the recent updates or is there a way to workaround it without disenabling AVG? Thank you.
We're here to help.
Did you configure the Firewall settings as per the recommendation?
1, Open AVG Internet Security and click the Hacker Attacks tile.
2, Click Firewall options ▸ Network profiles - Change all the Networks to "Private" - Click OK to confirm it.
1, Open the AVG Internet Security user interface and click the Hacker Attacks tile.
2, Click Settings (the gear icon) in the top-right corner.
3, Enable the 'Internet connection sharing mode'.
4, Click on System Rules - Enable the "Allow File and Printer sharing" and "Allow remote desktop connections to this computer" - Click OK to confirm it. Please make sure all the tasks are enabled.
Check the status and keep us informed here.
All Answers
We're here to help.
Did you configure the Firewall settings as per the recommendation?
1, Open AVG Internet Security and click the Hacker Attacks tile.
2, Click Firewall options ▸ Network profiles - Change all the Networks to "Private" - Click OK to confirm it.
1, Open the AVG Internet Security user interface and click the Hacker Attacks tile.
2, Click Settings (the gear icon) in the top-right corner.
3, Enable the 'Internet connection sharing mode'.
4, Click on System Rules - Enable the "Allow File and Printer sharing" and "Allow remote desktop connections to this computer" - Click OK to confirm it. Please make sure all the tasks are enabled.
Check the status and keep us informed here.
Hi Nisha,
Thank you for your assistance. I have tried your instruction and the FortiClient is now able to connect to the Firewall for Remote Access. Cheers!
Thank you for updating the status, Merv.
Glad to know that your issue has been resolved.
Feel free to contact us if you need any assistance with AVG.
Have a great day. Stay safe!