Hello Ian, We sincerely apologize for the difficulties you are currently experiencing. We're glad to look into this and help you. Could you please provide the screenshot of the error message (Certificate expired) which you receive while accessing the mail client? Also, please let us know your email client. You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions. In this meanwhile, please follow the steps mentioned in this article and let us know the status. Thank you for your understanding.
Thank you for sharing us the screenshots, Ian. AVG Email Shield uses an advanced scanning method for incoming and outgoing emails over SSL/TLS secured connections. MS Outlook have their own certificate stores and may require extra configuration to avoid warnings about invalid server certificates. You can try following the steps in this article to export/import email certificate using AVG Internet Security & let us know if it helps.
Ian, We've sent you an email that offered free additional support to investigate and resolve this issue. Please check for the email and revert to us. Thanks for your understanding in advance.
We sincerely apologize for the difficulties you are currently experiencing.
We're glad to look into this and help you.
Could you please provide the screenshot of the error message (Certificate expired) which you receive while accessing the mail client?
Also, please let us know your email client.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
In this meanwhile, please follow the steps mentioned in this article and let us know the status.
Thank you for your understanding.
AVG Email Shield uses an advanced scanning method for incoming and outgoing emails over SSL/TLS secured connections. MS Outlook have their own certificate stores and may require extra configuration to avoid warnings about invalid server certificates.
You can try following the steps in this article to export/import email certificate using AVG Internet Security & let us know if it helps.
Please check for the email and revert to us.
Thanks for your understanding in advance.