proxycache.online.meo.pt, infected with URL:Botnet.
hello in case you can help me.... my TV provider (MEO) , povide a livestream service, recently when I use the service (https://meogo.meo.pt/) I receive to often a message " Abortamos de forma segura a ligação em proxycache.online.meo.pt porque estava infectada com URL:Botnet" the translation to english is more o less " we safely blocked the connection to proxycache.online.meo.pt because it was infected with URL:Botnet"
the site "proxycache.online.meo.pt" is legitime, I've done some investigation and nothing found and it seems the alert is a false positive. can be a false positive or the provider are trying get information from me ? can anyone guive any clue about such kind of issue? thanks for your support. MP
We apologize for the inconvenience caused to you. We will check and help you to resolve this issue. Could you please share us the screenshot of the AVG detection with "see details" page to proceed further? For taking a screenshot, please refer to this article: https://bit.ly/3DfrWr9 You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Thank you and please keep us updated.
Thank you for sharing the screenshot, M P. Upon checking your screenshot, we could see that this issue was caused from Google Chrome browser. We would request you to reset your Google Chrome browser once and then check for the issue. On your computer, open Google Chrome. At the top right, click More. Settings. At the bottom, click Advanced. Under "Reset and cleanup,” click Reset Settings. Thank you and keep us posted.
We appreciate your effort, M P. We'd suggest you upload the URL to our website for false-positive analysis. Click the below link to upload the URL to our website. https://www.avg.com/en-us/false-positive-file-form After analysis, our team will be able to confirm whether the website is safe or not. If it is safe, it will be added to our virus definitions database. The status will be informed to you via email. Thank you.
We apologize for the inconvenience caused to you.
We will check and help you to resolve this issue.
Could you please share us the screenshot of the AVG detection with "see details" page to proceed further?
For taking a screenshot, please refer to this article: https://bit.ly/3DfrWr9
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you and please keep us updated.
Upon checking your screenshot, we could see that this issue was caused from Google Chrome browser.
We would request you to reset your Google Chrome browser once and then check for the issue.
On your computer, open Google Chrome.
At the top right, click More. Settings.
At the bottom, click Advanced. Under "Reset and cleanup,” click Reset Settings.
Thank you and keep us posted.
We'd suggest you upload the URL to our website for false-positive analysis. Click the below link to upload the URL to our website.
https://www.avg.com/en-us/false-positive-file-form
After analysis, our team will be able to confirm whether the website is safe or not.
If it is safe, it will be added to our virus definitions database.
The status will be informed to you via email.
Thank you.
You'll receive an email soon.
Thank you.