AVG Support Community
Share tips and solutions on AVG Products
Community topics
AllAVG Gurus
These community experts are here to help
-
Alan Binch
-
Borislav Angelov
-
Vladimir Bartl
-
Subhadeep Kanungo
-
Miloslav Serba
We're glad to loook into this & help you.
Please let us know the version of AVG that is installed on your computer (Open AVG - Menu - About) & clarify whether you use AVG Free Antivirus.
For better clarity, please share us the screenshot of the page that displays the file.
As you requested, below is the screenshot...
Did you try to uninstall and reinstall AVG AntiVirus free completely from your computer and check?
We request you to remove the temp files as suggested below.
Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3.. %programdata% - remove the temp folder.
Thank you and keep us updated.
Also, I uninstalled AVG AntiVirus free, shut down, and installed AVG AntiVirus free.
The files are still there and can't be deleted.
Is there a setting I can turn off to stop these files?
What is the purpose of AvLock.txt?
What is the purpose of nsfsp0000000B.tmp?
Thanks.
We've seeked the help of our senior level support by raising a request (#14701704) to them.
They'll reach you via email & address your query, at the earliest.
Thank you for your understanding in advance!
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Please write back to us in your own post.
Thank you in advance!