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Lowell EdminsterLowell Edminster 

activate AVG PC Tuneup on Windows 10

I have paid for and received a license number and an expiration date of December 3,2022.
When I go to activate, screen says "LOCKED". No way to enter License number. How can I activate what I have paid for?
Sreenu YadavalliSreenu Yadavalli (Avast)
Hello Lowell,

We are sorry to know this.
We will check and help you with this issue.
Did you try to restart your computer once and then activate AVG?
Could you please share us the screenshot of locked screen when trying to activate AVG TuneUp program in order to check and help you further?
For taking a screenshot, please refer to this article: https://bit.ly/3prEeYN
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
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