We're glad to check & help you with this. Please share us screenshots of the AVG threat message you've been receiving. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot. Thanks in advance!
Thank you for sharing the screenshot, Sandy. We would request you to share us the screnshot by clicking on "See Details" on the threat pop-up message. For taking a screenshot, please refer to this article: https://bit.ly/3If3Hvq You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thank you and keep us updated.
hi Sreenu Yadavalli (AVG), Please read and advise....I already sent AVG the screen print. please resolve and reply to my message or I'm planning to delete and remove AVG from my pc.
We apologize for the inconvenience caused to you. In order to analyze the website, we request you to submit the URL for analysis through this https://www.avg.com/false-positive-file-formwebsite. If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through update. You will also get the status updated via email. Thank you.
Sreenu, I believe, I have figured out what's going on. chrome extension accessing *://*.browsesafelysearch.com/* and AVG stopping/aborting the connection. Chrome setting extension accessing connection options --> Site access Note view and reference the screen print and explain why AVG causing this error?
This extension can read and change your data on sites. You can control which sites the extension can access. Automatically allow access on the following sites *://*.browsesafelysearch.com/* *://*.yahoo.com/*
Thank you for the information, Sandy. We appreciate your efforts and patience in resolving this issue. You can also try to reset your Google Chrome browser once and then check for the issue. On your computer, open Chrome. At the top right, click More Settings. Advanced. Reset settings. On Windows: Click Reset and cleanup Reset settings to their original defaults. Reset settings. Thank you and keep us informed.
Hi Sandy,
We're glad to check & help you with this.
Please share us screenshots of the AVG threat message you've been receiving.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance!
We would request you to share us the screnshot by clicking on "See Details" on the threat pop-up message.
For taking a screenshot, please refer to this article: https://bit.ly/3If3Hvq
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
We apologize for the inconvenience caused to you.
In order to analyze the website, we request you to submit the URL for analysis through this https://www.avg.com/false-positive-file-form website.
If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through update.
You will also get the status updated via email.
Thank you.
This extension can read and change your data on sites. You can control which sites the extension can access.
Automatically allow access on the following sites
*://*.browsesafelysearch.com/*
*://*.yahoo.com/*
We appreciate your efforts and patience in resolving this issue.
You can also try to reset your Google Chrome browser once and then check for the issue.
On your computer, open Chrome.
At the top right, click More Settings. Advanced.
Reset settings. On Windows: Click Reset and cleanup Reset settings to their original defaults. Reset settings.
Thank you and keep us informed.