A couple of months ago my PDF files started showing as threats. Since I need this files, I just ignored AVG's list. Now my Microsoft Office 365 WORD documents are showing as threats. Anyone know what is causing this. AVG has good protection but I don't understand this. Any help to fix this problem will be greatly appreciated. Thank You
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Could you let us know if you downloaded these files from emails (email attachments)? Also, repair your AVG Internet Security as mentioned in this article & check if the issue persists. Keep us updated.
We will check and help you to resolve it.
- How do you confirm that AVG program causing this threat issue?
- Please confirm the operating system installed in your device?
- If you get any threat message from AVG, kindly share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of it.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.All Answers
We will check and help you to resolve it.
- How do you confirm that AVG program causing this threat issue?
- Please confirm the operating system installed in your device?
- If you get any threat message from AVG, kindly share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of it.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.Thank you for sharing the screenshots, Millie.
Could you let us know if you downloaded these files from emails (email attachments)?
Also, repair your AVG Internet Security as mentioned in this article & check if the issue persists.
Keep us updated.