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Glynne TidmarshGlynne Tidmarsh 

Remove Floating Icon

Unable to remove an AVG icon that appeared on my phone, just floats on all screens and is a real nuisance - it does nothing.

Tried going to support - but they just put up a note they are too busy to help.

There are many other posts from users with the same problem, but all AVG do is ask you to go to support - which does not respond.

This is such a pain if I can't fix it going to have to uninstall AVG and get something different.

Sreenu YadavalliSreenu Yadavalli (Avast)
Hello Glynne,

We are sorry to know this.
We will check and help you with this issue.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.
 
SYED MUJTABASYED MUJTABA
Hello guyz I will show you how to do that
First open settings then go to accessibility then go to AVG antivirus turn off the AVG protection shortcut then you all set bye have a great day
Sreenu YadavalliSreenu Yadavalli (Avast)
Thank you for sharing your comments, Syed.
 
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