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We are sorry to hear that you are facing this trouble.
We will certainly check and help you.
For better clarity, please share the screenshot of the scan result that shows some files were unable to scan.
If your scan setting on Packers and Archives is 'Scan only common installers' or 'Don't scan archives', it would not scan all the archive files, which significantly increases the scan duration, which may result in this error message.
If you would like to scan all the Archive files, you may need to enable 'Scan all archives'.
To configure the scan settings in AVG AntiVirus, please refer the below article.
Scanning your PC for viruses with AVG AntiVirus
Thank you.
Dear ari Shankar
This is my setting. Is any way to find those files?
Best R.
If the Zip/Rar file was not scanned in your previous scan, it would be scan by the new settings, you have applied.
I request you to run the scan again and check the status.
Thank you.