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Sian To Photos deleted without permission
AVG has deleted all of my photos and videos after doing a "clean junk" scan through the antivirus app. I did not authorise this and have been using this function for years and this has never been an issue before. It contains over 5 years of memories with family members. Please can you advise how I can recover this data.
You've reached the AVG community support forum.
We sincerely apologize for any inconvenience you may have experienced. We've a specialized mobile team, who'll help you with this issue. We've created a new case on your behalf and escalated it to them, they'll check and get back to you via email at the earliest.
Please make a note of this new case number -20935057
Meanwhile your patience and cooperation is very much appreciated.
Thank you for understanding.