looked out of samsung note 9 cell after install of avg mobile

I wish I never installed AVG on my cell. I am not locked out of it and it doesn't recognize my pattern.
It happened during hurricane in Houston, so it made it worse during a horrible event.
I can't reset my cell as it will erase important data as I didnt do a backup before install of avs.
lesson learned.
There is NO reset or forgot password on my cell screen, it only shows pattern and under that is emergency button. i can receive calls in, but cant dial out. i can read 1st line of text message and nothing else. i can turn on and off wiff. can't change my volume.    i purchased avg through google play store. so i dont have access like normal avg to log into computer.  since i needed to access my gmail from computer, i had to reset my password, so cell gmail doesnt have current password.   on samsung, i had account, but didnt use it, so it cant reset password either one cell.

do anyone have any suggestions, WITHOUT doing a hard reset and losing my data.   i would be grateful for any help.   i have 4 emails into AVG support last 4 days and still waiting.