AVG Support Community
Share tips and solutions on AVG Products
Community topics
AllAVG Gurus
These community experts are here to help
-
Alan Binch
-
Borislav Angelov
-
Vladimir Bartl
-
Subhadeep Kanungo
-
Miloslav Serba
A. Strehler Refund of Subscription bought by mistake
I was trying to update my old credit card information and and accidentally updated an old deactivated subscription(AVG Internet Security) that I don't use or need anymore.
My current subscription AVG Ultimate is now up to date and I don't need the Internet Security.
I want to refund the AVG Internet Security bought yesterday by mistake.
Thank you for contacting AVG Community Support.
We are sorry to know that you want a refund for AVG subscription purchased. We'll certainly check and help you out.
As it isn't advised to discuss order/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
All Answers
Thank you for contacting AVG Community Support.
We are sorry to know that you want a refund for AVG subscription purchased. We'll certainly check and help you out.
As it isn't advised to discuss order/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Hello Abdul, Thank you for you contact.
Ive seen the email and I would like to proceed with the Refund. I do not wish to merge.
Thank you so much and have a nice day
Thank you for writing back to us. We accept your decision. We have sent another email to verify the product. So, we will initiate the refund. Kindly reply to that email with requested information. We look forward for your response.