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Fernando Rivera A malware was detected but I don't know anything about it
My problem is that a malware called "com.mis.ww" was detected, I don't know what it is but it also said something like identification code "2de575c04052" and I don't know if it was a false positive or if it really is a malware, since I consulted other antivirus and they did not detect it, and I also did not find anything about that malware or the ID
Thank you for contacting AVG Community Support.
We understand that you want to know about malware detected by AVG. We'll certainly check and help you out.
Any threats detected during a scan are sent to Quarantine by default. After running a scan, you can access Quarantine (https://support.avg.com/SupportArticleView?l=en&urlName=Use-AVG-Antivirus-Quarantine&supportType=home) from the results page.
Quarantine is an isolated space where potentially dangerous files are safely stored. From Quarantine, you can also perform specific actions, such as sending suspicious files to AVG Threat Labs for analysis.
You can submit suspicious samples to AVG Threat Labs using the Sample Scanning Portal (https://www.avg.com/en-ww/report-false-negative#pc).
If you have more queries, please let us know.
Thank you and keep us updated.
However, if multiple antivirus programs aren’t detecting it as a threat, it could indeed be a false positive. You could try uninstalling any recently downloaded apps, especially those not from trusted sources, and see if the detection persists. If you're unsure, it's always a good idea to reset any app permissions or do a system scan with a trusted antivirus program to stay on the safe side.
We appreciate your suggestion, If you have any concerns regarding AVG,
please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.