How can I get rid of skygem.com?

An invasive site called Skyjem.com is contantly trying to re-direct all my websearch through its site.

The reason I bought your service was to get rid off - and protect myself from - stuff like this.


When I sent in my request to have this problem sorted - See below- I received a vague and pretty pathetic response from someone called Arunchunarajan, who seemed to have no ideal to what I was referring.

Original question:

I bought AVG protection last month, but it hasn't got rid of an irritatingly invasive site! How can I get rid of skygem.com? If not, what is the easiet way to cancell, and get my money back, as I'm still within the 30 change of mind money-back option period!


Arunchunarajan (Customer Support) replied to your question at 8:29 AM on 9/5/2024

Hello Michael,

Thank you for contacting AVG Community Support.

We are really sorry to know that you are facing issues with website.

Please apologize for the inconvenience caused. We'll certainly check and help you out.

Could you please elaborate more what is the exact issue?

Is AVG causing any issue?

Please let us know what exactly happening with skygem.com?
It wasn't rocket science to Google it, and find out that:-


"Skyjem.com is a browser hijacker that redirects your web searches through its own search engine. This type of malware is often installed through malicious browser extensions or programs¹². Once installed, it can modify your browser settings without your consent, redirect your web traffic, display unwanted ads, and collect personal information like search histories and IP addresses³⁴."


If this browser hacker has not been eliminated from my computer by next Tuesday - the 10th September, please cancell both my AVG purchases immediately.

Every time I try to email it to AVG, it bounces back at me with some ridiculous reason!

Is AVG itself a scam? I'm just asking, as I am on the verge of a nervous breakdown


Yours Truly

Michael Stewart