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Viero Kratky To cancel subscription
Hello,
I would like to cancel subscription of DRI*AVG Technologies PC protection. When I check my AVG account I see no subscription there at all. I do not remember whether I subscribed with this e-mail. I have got just last 67,99 € payment info in my e-banking. Since it did not provide your bank account I guess it was initiated by a credit card. How can I resolve this and unsubscribe? Thanks.
I would like to cancel subscription of DRI*AVG Technologies PC protection. When I check my AVG account I see no subscription there at all. I do not remember whether I subscribed with this e-mail. I have got just last 67,99 € payment info in my e-banking. Since it did not provide your bank account I guess it was initiated by a credit card. How can I resolve this and unsubscribe? Thanks.
Hi Viero,
You've reached the AVG community support forum. We'll certainly look into this and help you.
Upon checking, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here.
It's possible that your subscription is registered under one of your alternate or misspelled email addresses.
We've sent you an email requesting further details. Please check your inbox/spam folders to find the email and use it to get back to us.