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Sally L Refund never coming for charge not authorised
Has anyone had any problem with AVG not refunding you when they took your money without permission and not cancelling a subscription? I have been trying to cancel for 3 weeks. I have been told they will refund it and then they don't. DODGY...
Thank you for contacting AVG Community.
This isn't the experience we want you to have. We'd like to look into this & help you.
Upon checking our records, we see that your refund request has been already forwarded to our senior level support & they've requested the BIC in the email dated Sep 5th (Ticket #19048568).
Please find the email in your inbox & reply to the email to proceed further.