Home Support
Log in to AVG Account
English
Deutsch
Čeština
Français
Italiano
Nederlands
Polski
Español
Português
日本語
English
X
Select your language:
English
Deutsch
Čeština
Français
Italiano
Nederlands
Polski
Español
Português
日本語
< Back to Homepage
AVG Support Community
Share tips and solutions on AVG Products
Have a question?
Community topics
Browse by categories
All
AVG Protection
AVG Performance
AVG VPN
AVG Toolbar & search
Android products
Mac products
Other products
Billing & AVG Account
Viruses & Threats
General discussion
AVG Gurus
These community experts are here to help
Alan Binch
Borislav Angelov
Vladimir Bartl
Subhadeep Kanungo
Miloslav Serba
Show
All Questions
sorted by
Recent Activity
Show
All Questions
Unanswered Questions
sorted by
Recent Activity
Date Posted
Unsolved Questions
This Question
Ingrid De Vos
The connection has timed out
Hello, now several days some websites (only some) cannot be reached and I'm told 'the connection has timed out'.
Is it due to an update of AVG?
Thank you!
Ingrid
December 5, 2020
·
Answer
·
Like
0
·
Follow
0
Veeramani Sivakumar
(Sitel)
Hello Ingrid,
We are here to help you. Please disable AVG Internet Security program (
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
) and check whether you can access those website.
If the websites work fine after disabling AVG program, disable AVG component one by one and check the status. This will help us to find our the exact component which blocking the website access.
December 5, 2020
·
Like
0
·
Dislike
0
Ingrid De Vos
Thank you, this was very helpfull, problem is solved. Ingrid
December 5, 2020
·
Like
0
·
Dislike
0
Dinesh Krishnan
(Foundever)
Glad to know that, Ingrid. Please ensure that you've re-enabled the disabled AVG components after troubleshooting. Have a great day. Stay safe!
December 6, 2020
·
Like
0
·
Dislike
0
You need to sign in to do that.
Need an account?
Sign Up
Have an account?
Sign In
Facebook
Dismiss
Ask a question
Struggling with non-AVG technology?
We can fix that, too!
We are here to help you. Please disable AVG Internet Security program (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) and check whether you can access those website.
If the websites work fine after disabling AVG program, disable AVG component one by one and check the status. This will help us to find our the exact component which blocking the website access.