Could you share us the screenshot of those alert messages? Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I took screen shots and tried to insert them into this answer section by clicking on the mountain icon but the window that then opened did not allow me to select the paint files; it actually did not respond to anything. Then I tried to copy and paste the alert messages into this answering section, again, with no success. This is a time consuming useless support. Any better ideas?