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AVG Gurus

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  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Alfredo ContrerasAlfredo Contreras 

Customer Support Phone number

Is there a customer support phone number for  AVG?
Dinesh KrishnanDinesh Krishnan (Foundever)
Hi Alfredo, 

We do have phone support. You can dial either of the below numbers depending on your region : 
United States: +1 844 259 8811, Great Britain: +44 (0) 800 652 4940, Australia: +61 1800 429 319.
However, we're more than glad to help you through this channel. 
 
roger mooreroger moore
you can help me by refunding the $45.57 that was charged to my credit card since I cancelled all products weeks ago
Dinesh KrishnanDinesh Krishnan (Foundever)
Hi Roger,

We're glad to help you.
Please write back to us in your own post, to proceed further.
Thank you in advance!
William AndersonWilliam Anderson
I have not agreed to the increase in my payments
Dinesh KrishnanDinesh Krishnan (Foundever)
Hi William,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
Please write back to us in your own post to proceed further.
Thank you in advance!
KENNETH HEATHKENNETH HEATH
Hi Alan Binch I cancell the Topup on August 24th 2023 and sill not received a refund can you help me please 
 
Syed Afroze Arfat AkbarSyed Afroze Arfat Akbar (Foundever)
Hello Kenneth,
You've reached the AVG community support forum.
We will certainly help you with this issue. Please write back to us in your own post to proceed further.

Thank you in advance!
Stephen NichollsStephen Nicholls
Dear Support Centre,

Yesterday you offered my back-up security to protect identity theft via a free trial with my first payment ion 22 November (a 60-day trial). I sent you my details - have you received them? My bank queried my payment. Please send your answer to my enail address. Thank you. S. Nicholls
Syed Afroze Arfat AkbarSyed Afroze Arfat Akbar (Foundever)
Hello Stephen,
You've reached the AVG community support forum.
I have already replied to your concern on your previous post. Please check that and get back to us.

Thank you for understanding.

 
Richard WorstRichard Worst
My account was renewed early and without my approveal. When I was notified I sent a returned email stating that I did not wish to renew at this time. From my records, I paid through 11/16/24 and the renewal went through on my credit card 10./13. With all the sales promotions that you offer, why would I pay full price. I wish to have my renewal cancel and this time and for AVG to return my FULL renewal price you charged on my credit card. 
 
Abdul KaderAbdul Kader (Foundever)
Hello Richard,
Thank you for contacting AVG Community Support.
We understand that you want to know about the renewal price.
Please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
You can also reach our AVG billing & sales team via live chat or voice using this link: https://support.avg.com/avg/en/ww/home/current/contact 
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Thank you for your understanding.
Susan FleckerSusan Flecker
Apparently NO.   AVG has no human staff who know how to use a telephone.
Abdul KaderAbdul Kader (Foundever)
Hello Susan,
Thank you for contacting AVG Community Support.
If you have any queries, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
You can also reach our AVG billing & sales team via live chat or voice using this link: https://support.avg.com/avg/en/ww/home/current/contact 
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Once, you fill the form the phone number will be visible to make a call and it will connect to human agent. 
Thank you for your understanding.
stephen smithstephen smith
ALL THE ABOVE IS UTTER BOLLOCKS-KEEPS SENDING YOU ROUND IN CIRCLES TO INFURIATE YOU EVEN MORE.
Veeramani SivakumarVeeramani Sivakumar (Sitel)
Hello Stephen, 

Thank you for reaching AVG support channel. We are sorrry if you feel this way. We have already replied to your original post and sent email. Please try to keep whole conversation in one question/thread to speed up resolution. Thank you.
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