Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
tham kltham kl 

win32:evo-gen[susp]

Hi.

My computer infected by "win32:evo-gen[susp]" malware.. Can someone to advise how to remove it with AVG.

I scanned my computer via boot up scan but AVG unable to locate the malware but whenever i try to run an application.   AVG runtime shield program alerted me a Threat.

Please update.

Thanks and Regards
KL Tham



 
Veeramani SivakumarVeeramani Sivakumar (Sitel)
Hello Tham, 

We will check and help you to resolve it. Please share us the screenshot of the threat detection (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) which you received from AVG. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
tham kltham kl
Hi Veeramani Sivakumar,

Can i have your email address as i unable to upload an error image file via this place.  Everytime, i choose the 'Image' icon,  the program hang up.

Pleae update.

Thanks and Regards
KL Tham
 
Dinesh KrishnanDinesh Krishnan (Foundever)
We're sorry to know that, Tham.
We've sent you an email requesting the screenshot of the threat notification.
Please click on 'see details' in it & then share us the screenshot. 
 
Ask a question
Struggling with non-AVG technology? We can fix that, too!