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William ChaseWilliam Chase 

Can't Uninstall AVG Antivirus Free

I have been trying for over a week to remove the free version of AVG Antivirus from my PC (Windows 7, 64-bit).  I attempted repeatedly to uninstall it via Uninstall through Control Panel.  Each time, I get an AVG message box stating, "Setup is already running.  Please try to start the setup later."  I have also downloaded the AVG Clear tool (from this address, https://www.avg.com/en-us/avg-remover).  However, I get stuck with the green bar in the AVG Antivirus Clear box going back and forth, and back and forth.  I can only stop that by going in to Task Manager and ending the task.  What else do I have to do to get rid of this cursed program? 

 
Veeramani SivakumarVeeramani Sivakumar (Sitel)
Hello William, 

We will check and help you to remove the AVG Anti-virus free in your PC.

Could you please confirm the version of AVG anti-virus which you are unable to remove?

Please share us the screenshot (http://https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)of control Panel which shows list of installed programs. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
William ChaseWilliam Chase
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William ChaseWilliam Chase
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Sreenu YadavalliSreenu Yadavalli (Avast)
Hello William, 

Thank you for sharing the screenshot.
We would request you to use this link: https://www.avg.com/en-us/download-thank-you.php?product=REM to uninstall AVG AntiVirus free from your computer.
Thank you and please keep us informed.
William ChaseWilliam Chase
As I mentioned in my original post, I already installed the AVG Clear tool.  I'm not sure why you're sending me it again.  But, of course, it still doesn't work.  As I said, the green bar goes back and forth without ever doing anything.  Send me an email with a contact number so that I can discuss this with someone.  I'm reaching my breaking point with an antivirus program that's been one of the worst viruses I've ever had.
Hari ShankarHari Shankar (Avast)
William, This isn't the experience we want you to have.
I sincerely apologize for the difficulties you are currently experiencing.
I've sent you an email that provided additional support to resolve this issue. Please check for the email and revert to us.
Thank you.
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