AVG Support Community
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Alan Binch
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Borislav Angelov
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Vladimir Bartl
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Subhadeep Kanungo
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Miloslav Serba
We acknowledge your request for a refund.
AVG support through the Community channel is available only in English.
You can make use of Google Translator (https://translate.google.com/) to translate this message.
We've sent you an email regarding your refund request.
Please do check and revert back to us.
Thank you.
Но подписка ещё длится до 16 января 2021. Я хочу прекратить использование уже сейчас и вернуть деньги за неиспользованное время, то есть часть.
We regret to inform you that we are unable to process a refund or offer a prorated refund.
According to our refund policy, you are entitled to a refund within 30 days of the date your payment was processed. Unfortunately, in your case, this timeframe has been surpassed.
Date of your payment: Jan 16, 2021
We received your enquiry: Jun 27, 2021
As informed in the email, we have cancelled the automatic renewal for this order and I assure that you will not be charged.
Visit https://support.avg.com/RefundForm to submit a refund request.