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Tracy Deese Antivirus causes computer to freeze up
The antivirus was making my computer freeze up at random times. I've been trying to meet some deadlines for work but the freezes made it impossible. The freeze-ups happened whether I had a lot going on the computer or not. I sat with task manager being the only thing open and watched the processes. AVG browser and antivirus continued to spike, open multiple processes, then close, then open again. It was all over the place. The instabilities couldn't be rectified with repairs so I uninstalled both. I've paid for this and have had nothing but problems. What can I do about a refund?
We're sorry for the inconvenience caused and acknowledge your refund request.
Please mention the operating system of your PC and please start deleting all files of AVG manually from C:\ drive->Program Files -> Program Files x86->Program Data.
We could not find any paid subscription under the email that you used for AVG community.
Hence, we have sent an email and requested few details which will help you to locate your subscription.
Please revert to our email for further assistance.