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Denny HallDenny Hall 

How to add AVG to another computer using my subscription...

I have a subscription and can use AVG on 10 devices. I have it loaded on one computer so far I think. I just got another laptop. How do I add AVG to my new laptop using the downloads available from my subscription?
Midhun AloorMidhun Aloor (Foundever)
Hello Denny,

We're glad to help you with this.
Kindly mention the operating system of your new laptop, so that we can help you with the appropriate instructions.
Thanks in advance.
Denny HallDenny Hall
It came with a free McAffee trial but I like AVG. McAffee expires in 4 days
Denny HallDenny Hall
HP laptop with Windows 10

 
Midhun AloorMidhun Aloor (Foundever)
Thank you for the clarification, Denny.

It is generally not recommended to use more than one security solution on a single system, as they will compete for resources, which may result in slowdowns, crashes or in no protection at all.
Hence, we request you to uninstall the McAfee security program, restart your laptop once & then install/activate your AVG Internet Security.
We've sent you an email with further instructions. Please check your inbox/spam folders for the email and use it to revert to us.
Denny HallDenny Hall
I was going to uninstall the McAffee first. I'm wondering how to load the AVG on the new laptop since I all ready have a subscription for it. When I download it will AVG recognize it's from my existing account and that I'm able to use multiple downloads on mulitple devices? 
Denny HallDenny Hall
AVG Internet Security (Multi-Device).....this is the subscription I have...I renewed it a couple months ago. I have it downloaded on my desktop. I want to keep it on the desktop but also download it on my HP laptop with Windows 10. Like I stated, it"s been purchased before and renewed.Do I just go to my account page that shows my suscription and just hit download? I don't want to do something wrong and end up getting charged for it again.
Midhun AloorMidhun Aloor (Foundever)
Denny, as we informed in the previous post, we've sent you an email with the instructions to install & activate your AVG Internet Security subscription on your new laptop.
Please check your inbox/spam folders to find the email.
Denny HallDenny Hall
It won"t let me download. It keeps saying I'm all ready protected against virusesand other cyber threats by Windows security.
Midhun AloorMidhun Aloor (Foundever)
Denny, kindly share us the screenshot of the error message you receive at the time of download.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
Denny HallDenny Hall
I have it loading but now I can't find my activation code.
Midhun AloorMidhun Aloor (Foundever)
Thank you for updating the status, Denny.

You can find your activation code in the email we've sent you along with the activation instructions.
Please check your inbox/spam folders to find the email.
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