Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Ja BöJa Bö 

Screen lock blocked after update

Seit dem Update meiner AVG AntiVirus App auf meinem Honor 8X am 18.11.2020 akzeptiert das Handy das Passwort für die Bildschirmsperre nicht mehr. Bitte um Hilfe

Since the last update (11/18/2020) of AVG AntiVirus on my Honor 8X device, the smartphone doesn´t accept my PIN code (Screen lock). Could you please help me? 
AvinashAvinash (Avast) 
Hello Ja.
Support is currently available in English only. Please use a translator (for example, http://translate.google.com/) to read our reply.

I'd request to submit your query to our dedicated Android product support team for help with this issue. It'd be great if you could include a snap of the issue.
Please visit the following website https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus, fill in your details, issue description and click on "Request Answer via Email". They will get back to you via email with a resolution at the earliest.
Ask a question
Struggling with non-AVG technology? We can fix that, too!