AVG Support Community
You've reached the AVG community support forum.
From your description, we assume that you've enabled the User interface password for your AVG Antivirus, which you can set to protect access to the application and/or the application settings.
Regrettably, the AVG User interface password cannot be reset.
Please refer to this article for detailed instructions to regain access to AVG Antivirus without a password.
Let us know if you need further assistance.