Hello Fahmida, Thank you for contacting AVG support community. I apologize for the trouble caused. Please provide us the screenshot of the page where you click on reslove? https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot) We will certainly help you out. Thank you and keep us updated.
Hello Fahmida, Thank you for replying and providing the screenshot. I apologize for the trouble caused. As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us. We will certainly help you out. Thank you.
I am having this same problem since yesterday and I restored my MacBook OS to factory settings because of an infected file named ELF:MiraiDownloader-OG [Drp] that was found in a deep scan. After the factory reset, I downloaded AVG again and it is still showing up. Is this a false positive from the AVG virus scan or is this a problem that I need to have looked at by Apple Support?
I'm having the same problem since Saturday and I restored my MacBook OS to factory settings because of an infected file named ELF:MiraiDownloader-OG [Drp] that was found in a deep scan. After the factory reset, I downloaded AVG again and it is still showing up. Is this a false positive from the AVG virus scan or is this a problem that I need to have looked at by Apple Support?
I have the same infected file and have no idea how i've got it or why it keeps coming back after I quarantie it and delete it. Subsequent scans keep finding the infected file keep returning again.
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Please provide us the screenshot of the page where you click on reslove?
https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot)
We will certainly help you out.
Thank you and keep us updated.
I am unable to quarantine the top two, when i hover over it, it says the file might be protected.
Also each time I quarantine and remove the ones in the private/var/db/uuidtext/dsc file, they just reappear again on the next scan?
Thank you for replying and providing the screenshot.
I apologize for the trouble caused.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
We will certainly help you out.
Thank you.