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Per Lorentzen Error : 5 AE_Unknown
I had AVG running on Lenovo Thinkpads for years.
My new Lenovo Legion with Ryzen CPU won't install AVG.
Any ideas?
2023-03-22 21:07:10.668Errorrepsup[23008,21488]system::push: PendingFileRenameOperations has not been written by ourselves, code 5
2023-03-22 21:07:10.724Errorrepsup[23008,21488]system::push: PendingFileRenameOperations has not been written by ourselves, code 5
2023-03-22 21:07:10.724Errorinstcore[23008,21488]AcsCommitFiles: commit has failed with code 5, update should be cancelled!
2023-03-22 21:07:10.724Errorinstcore[23008,21488]The installation failed with error 5 (0x00000005) [Access is denied.]. Performing uninstall...
2023-03-22 21:07:18.616Errorrepsup[23008,21488]system::push: PendingFileRenameOperations has not been written by ourselves, code 5
2023-03-22 21:07:18.624Errorinstcore[23008,21488]AcsCommitFiles: commit has failed with code 5, update should be cancelled!
Hello,
Thank you for contacting AVG support community.
We are sorry to hear that. We will check and help you out.
Please confirm your PC processor. Please provide us the screenshot of the error message you get when trying to install.
https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&supportType=home)
Please refer above article to create a screenshot.
Also please provide your system info by following the steps. Menu-Settings-About.
Thank you and keep us updated.