I received a notice when trying to start my TOR Browser. Threat Secured We've secured firefoc.exe[6648] because it was infected with Win64:Evo-gen[susp] detected by anti-exploit shield
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
I only get this when I try to use my Tor Browser. Edge works but the firefox browser within Tor does not work. I redownloaded and installed the latest Tor Browser Win64 11.0.14. But it still doesn't work.
Thank you for writing back to us, David. We are glad to know that your issue has been resolved. You can be rest assured that it is just a false positive file. Thank you and please let us know for further queries.
It is doing it again! I need an answer of exactly how I can prevent this from happening. Please send me detailed instructions on how to keep AVG Internet Security from blocking Firefox.exe in my Tor Browser. This is really annoying the hell out of me.
We're sorry for the inconvenience caused. To fix this issue, we request you to get connected with our additional support. An email instruction has been sent which will help you to get connected. If the email is not found in inbox do check on spam and junk folders.
We will check and help you to resolve it. Could you please share us the screenshot of the threat detection pop-up?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Thank you for sharing us the screenshot. Could you please confirm whether you are getting this error code only when you open Firefox or all browsers?
Kindly reset the Browsers once and check the status. We look forward for your rresponse.
Please try to restore/add the file to exception from quarantine & let us know if it helps.
We are glad to know that your issue has been resolved.
You can be rest assured that it is just a false positive file.
Thank you and please let us know for further queries.
Please send me detailed instructions on how to keep AVG Internet Security from blocking Firefox.exe in my Tor Browser. This is really annoying the hell out of me.
We're sorry for the inconvenience caused.
To fix this issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.