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Morgan WilliamsonMorgan Williamson 

Is this a scam?!

I received this email today and I don't know if it's a scam, if so, it is very convincing...I have not ordered a subscription to AVG and it's even ore odd that this is being invoiced through QuickBooks. Please advise ASAP!

Thank you!


AVG Subscriptions | Your order is successfully processed - Invoice 2MJ919MEFYKX7D4
From:AVG Subscriptions (quickbooks@notification.intuit.com)
To:pkeeofhxe@arxxwalls.com
Date:Tuesday, July 26, 2022, 12:29 PM CDT
 
INVOICE 2MJ919MEFYKX7D4 DETAILS
AVG Subscriptions
 
DUE 07/26/2022
$386.74
Print or save
Powered by QuickBooks

Your payment for the AVG® Advanced Shield Protection - 3 Years Plan has been processed successfully. The amount should reflect in your credit card under the name "AVG-ORDERS".

Please reach out at (623) 242-2700 if you have any queries.

Bill toAVG CUSTOMER ID: NM5IGSPJAOIDIYZQ4 
TermsDue on receipt 
07/26/2022
Services$386.74
AVG® Advanced Shield Protection
1 X $386.74
Balance due$386.74
Transaction Id: 4P28W7BBPXMPJLGA6U

Amount of $386.74 has been processed Successfully on your credit card.

If you have any questions call our support hotline at (623) 242-2700 with your Invoice Number.

Product Key: FED46-E0EXL-CI5OBL-HQMW6

3 year(s) protection for unlimited device(s) and 500GB storage

Supports Microsoft® Windows®, Mac OS®, iOS®, Android™
Print or save
AVG Subscriptions
(623) 242-2700
renewals@avg-orders.com
www.avg-orders.com
If you receive an email that seems fraudulent, please check with the business owner before paying.

© Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
 


  • Invoice_2MJ919MEFYKX7D4_from_AVG_Subscriptions.pdf
    44.9kB
Midhun AloorMidhun Aloor (Foundever)

Hi Morgan,

We'll certainly look into this & help you.
We've escalated your concern to our higher level of support.
Once we receive an update from them, we'll write back to you over this post.
Meanwhile, your patience is very much appreciated. Thanks!
Dinesh KrishnanDinesh Krishnan (Foundever)
Thank you for your patience, Morgan. 
We've become aware of an email scam campaign purporting to be from our sales team. The emails claim that the recipient’s subscription has been renewed. 
The fake invoice contains a US phone number and encourages the recipient to call with “any Queries or Question as such.” 
This appears to be a phishing attempt. The sender is using a fake AVG email receipt that did not come from our system. 
Please note that emails from AVG will only be from an AVG domain, like avast.com or avg.com. 
We'd suggest you block the sender, report it as spam, and do not click on any links provided in the email (I hope you have not already). 
You may find this article helpful- https://tinyurl.com/bdfsjs3y
I hope this helps and clears the situation. Please let us know if you have any questions or concerns. We're here to help at all times. Stay safe!
Morgan WilliamsonMorgan Williamson
Thank you Dinesh, and yes, I've been very careful not to click any links or attachments. 
Crystal PattersonCrystal Patterson
I just received one of these as well. It shows the email came from quickbooks@notification.intuit.com. That is highly concerning. I have forwarded it to intuit security. 
Dinesh KrishnanDinesh Krishnan (Foundever)
Our pleasure, Morgan. Thank you for notifying this to us. Have a great day. Stay safe!
Dinesh KrishnanDinesh Krishnan (Foundever)
Hi Crystal,

We're glad to look into this & help you.
Please write back to us in your own post, including the screenshot of the email for better clarity. 
Thank you in advance!
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