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Regular Pop up
Hello everyone,
Every couple of minutes today, I am seeing a pop up window from AVG telling me that an attempt to access a certain site has been blocked "Threat Blocked". It's for a website that I don't believe I accessed, but it is possible - it's connected to a cryptocurrency that I invested in.
I updated the subscription, ran an intelligent scan and a deep scan but nothing has changed.
It still pops up even if I am not active on the internet.
Has anyone seen anything similar?
Thank you in advance
Ed
Every couple of minutes today, I am seeing a pop up window from AVG telling me that an attempt to access a certain site has been blocked "Threat Blocked". It's for a website that I don't believe I accessed, but it is possible - it's connected to a cryptocurrency that I invested in.
I updated the subscription, ran an intelligent scan and a deep scan but nothing has changed.
It still pops up even if I am not active on the internet.
Has anyone seen anything similar?
Thank you in advance
Ed
Thank you for contacting AVG Community Support.
We understand that you are receiving 'Threat Secured/Threat Blocked' popup notifications frequently. We'll certainly check and help you out.
Most AVG applications display notifications about application activity, product updates, warnings, and alerts.
You will get the threat popup notification when threat blocked by AVG and remind you about the same.
To disable or reduce the pop-up notifications, follow the instructions in this article according to your app:
Managing pop-up notifications in AVG products (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home#idt_010)
Thank you and keep us updated.
All Answers
Thank you for contacting AVG Community Support.
We understand that you are receiving 'Threat Secured/Threat Blocked' popup notifications frequently. We'll certainly check and help you out.
Most AVG applications display notifications about application activity, product updates, warnings, and alerts.
You will get the threat popup notification when threat blocked by AVG and remind you about the same.
To disable or reduce the pop-up notifications, follow the instructions in this article according to your app:
Managing pop-up notifications in AVG products (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home#idt_010)
Thank you and keep us updated.
Thank you very much for your answer and the help. I followed the instructions and for the moment it seems to have worked.
Much appreciated
Best regards
Ed
I am happy to hear that I was able to assist you efficiently.
Customer feedback is always appreciated as it motivates us to continue improving our service.
We always strive to provide the highest level of customer care and I hope that we will continue to meet your expectations in the future too.
Thank you and keep us updated.