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R N PrabhakarR N Prabhakar 

AVG Secure VPN

I am based at New Delhi, India and given PIN code as 201304. But the location in my VPN is being shown as Francisco. It needs to be changed to India.
Arunchunarajan KulothunganArunchunarajan Kulothungan (Foundever)
Hello Prabhakar,
Thank you for contacting AVG Community Support.
We are really sorry to know that AVG Secure VPN not showing your location as India. We'll certainly check and help you out.

VPNs are designed in part to protect user rights. At AVG, we remain committed to doing all we can to provide our users with secure and private access to the internet.

Unlike several of our competitors, AVG has never had VPN technology infrastructure in India. Instead, all of our Indian AVG Secure VPN users connect through our servers in Singapore and are provided a virtual IP address in India.

The Indian government’s VPN directive makes clear that any cloud service, data center, VPS provider or VPN provider that operates in India and has technology infrastructure in the country is bound by its data retention laws. Several of Avast’s competitors have been forced to move their physical servers out of India and take the same approach as Avast by utilizing virtual servers physically located in another country to stay out of scope of India’s laws. Avast has made no changes to its service and all existing Indian users can continue to use Avast SecureLine VPN as they always have with no interruption, regardless of whether or not they’re using an Indian IP address.

See AVG’s VPN Policy (https://www.avg.com/nl-nl/privacy#pc" target="_self (https://www.avg.com/nl-nl/privacy#pc)) for information that we require in order to provide you with a VPN service. AVG is committed to contributing our expertise to give back to society.

If you have any other queries, please let us know.

Thank you in advance!
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