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Terry Rhiley AVG Free Browser looses all passwords
My AVG browser has lost all my passwords from the Password Manager
I can import passwords from a saved file and upon exiting browser and starting it again the passwords are Gone again.
device and operating system are:
OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
OS Manufacturer Microsoft Corporation
System Model Dell System XPS L702X
Processor Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
Activities or changes prior to losing access to your passwords
1.Updated Avg free antivirus.
2.updated Avg free browser
3. updated Microsoft operating system
Any suggestions ?
I have been using AVG products for years… I would hate to have to change browsers.
I can import passwords from a saved file and upon exiting browser and starting it again the passwords are Gone again.
device and operating system are:
OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
OS Manufacturer Microsoft Corporation
System Model Dell System XPS L702X
Processor Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
Activities or changes prior to losing access to your passwords
1.Updated Avg free antivirus.
2.updated Avg free browser
3. updated Microsoft operating system
Any suggestions ?
I have been using AVG products for years… I would hate to have to change browsers.
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you have lost passwords saved in AVG Secure Browser. We will check and help you to resolve it.
This is not an expected behaviour of AVG Secure Browser. As you have lost the password, we request you to import the passwords again and restart the device. Now, please check whether you can use the AVG Secure Browser with passwords.
We look forward for your response.