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YUEXIONG SITU sign in my AVG account
@Abdul, @Arunchunarajan,
Dear both, thank you for getting back to me by email. I am still not able to sign in, and a message box pop up as: "Sorry, there's a glitch in the matrix, please reload...". When I try to contact the support service with the link you provided, it doesn't complete when request a number to call, or chat on line. It may be better to provide me a phone number to call? Thanks!
Dear both, thank you for getting back to me by email. I am still not able to sign in, and a message box pop up as: "Sorry, there's a glitch in the matrix, please reload...". When I try to contact the support service with the link you provided, it doesn't complete when request a number to call, or chat on line. It may be better to provide me a phone number to call? Thanks!
Thank you for contacting AVG Community Support.
We understand that you are still facing the same issue and wish to contact us through phone.
We'll certainly check and help you out.
Could you please share us the screenshot of the error message you get?
Could you please try sign in using alternate browser and checked?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: https://support.avg.com/SupportArticleView?l=en&urlname=avg-create-screenshot (https://support.avg.com/SupportArticleView?l=en&urlname=avg-create-screenshot)
Also, we've sent you an email with further details to contact us through phone. Please check your inbox/spam folders to find the email and use it to get back to us.
Awaiting for your response.