Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
Ra VandenameeleRa Vandenameele 

avg tuneup

Jullie hebben mijn abonnement 2 x laten betalen !
Hoe komt dat ?
Dank,
R. Vandenameele
(Email address removed)
Krishna JayathilakKrishna Jayathilak (Foundever)
Hello Raphaël,
Thank you for contacting AVG community Forum.
We understand that you wish to know why you have been charged twice for AVG Tuneup.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

Support through this channel is available only in English. You can write back to us in English or we'll help you in your language using Google Translate (https://translate.google.com).

NOTE: The below message is translated for your convenience using Google Translate.

Hallo Rafaël,
Bedankt dat u contact heeft opgenomen met het AVG-communityforum.
We begrijpen dat u wilt weten waarom er tweemaal kosten in rekening zijn gebracht voor AVG Tuneup.
Het spijt ons echt om dit te weten. Wij gaan het zeker navragen en helpen u verder.
Omdat het niet wordt aanbevolen om hier persoonlijke/accountgerelateerde informatie te bespreken, hebben we u een e-mail gestuurd met verdere details.
Controleer uw inbox/spam-mappen om de e-mail te vinden en gebruik deze om contact met ons op te nemen.
Bedankt en houd ons op de hoogte.
Ask a question
Struggling with non-AVG technology? We can fix that, too!