Hi I have recently been getting the following message during my Windows PC Shutdown avg_bg_tray_wnd "This app is preventing shutdown" Any advice would be appreciated Thanks
Hello John, Thank you for contacting AVG Community Support. We understand that you are getting error notification from AVG at the time of device shutdown. We'll certainly check and help you out. Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently. May I know if you are using the latest version of AVG application? Could you please provide your Windows OS version? To help you check this, please help us with the screenshot of the pop-up notification you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thank you and keep us updated.
Thank you for contacting AVG Community Support.
We understand that you are getting error notification from AVG at the time of device shutdown. We'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know if you are using the latest version of AVG application?
Could you please provide your Windows OS version?
To help you check this, please help us with the screenshot of the pop-up notification you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.