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You've reached the AVG community support forum.
I am sorry to hear that you are unable to turn on the shields of AVG Internet Security. I would request, you to repair the AVG Internet Security and check, If the issue persits or not. If it does, please reinstall the application by following the below article :
- Uninstall AVG Internet Security
- Restart your device - don’t miss this step!
- Download and install AVG Internet Security
- Activate AVG Internet Security
I hope this help you to resolve the issue, if you need anything else at all, feel free to message us at any time. I’d be happy to help.Thank you for your understanding.