Hi It has all of a sudden decide to black my game….Says Threat secured dangerous website. Threat category HTML:Script-inf (Susp). How do I fix this so I can play..
Hello Sandra, Thank you for reaching out to AVG. I sincerely apologize for the inconvenience caused by your game being blocked. I understand how frustrating this must be and appreciate you bringing it to our attention. To assist you further, could you please provide the following details? 1. Which device and operating system are you using? 2. Have you tried any troubleshooting steps, such as adding the game to AVG’s exceptions list or checking for updates? 3. Could you share a screenshot of the error message displaying the threat category (HTML:Script-inf (Susp))? This information will help us diagnose the issue and guide you on how to resolve it. We’re committed to ensuring your game works seamlessly while keeping your system secure. Looking forward to your response.
Thank you for reaching out to AVG.
I sincerely apologize for the inconvenience caused by your game being blocked. I understand how frustrating this must be and appreciate you bringing it to our attention.
To assist you further, could you please provide the following details?
1. Which device and operating system are you using?
2. Have you tried any troubleshooting steps, such as adding the game to AVG’s exceptions list or checking for updates?
3. Could you share a screenshot of the error message displaying the threat category (HTML:Script-inf (Susp))?
This information will help us diagnose the issue and guide you on how to resolve it. We’re committed to ensuring your game works seamlessly while keeping your system secure.
Looking forward to your response.