I recently have started to have pop-ups asking permission for AVG to access data in other apps. Even selecting 'allow' does not stop them appearing again and again. I have never had this issue before with AVG over several years. Driving me mad! I am a Mac user. How do I stop this?
Hello Christopher, Thank you for contacting AVG Community Support. I understand how frustrating this must be, I sincerely apologize for the inconvenience. I would like to kindly request your assistance in providing some additional information. We will check and assist you with it. -How frequently are you receving the request pop up? -Are you receiving pop up for same program repeatedly in a day? -Please make sure your AVG Internet security is up to date. -Did you recently update your Mac Os or any other programs? Please help us with the screenshot of the pop-up notification you get. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thank you and keep us updated.
I receive pop-ups like this several tiumes a day. I am assuming I should 'allow' but that doesn't stop them appearing again and again. AVG security is up-to-dtae and I have automatic updates for my OS. The problem happened before and after OS uploads
Thank you for writing back to us. We are sorry for the inconvenience caused. Could you please confirm the operating system installed in your device? Also, try to restart the device and check whether you are getting the same pop-up. Once we get response from you, we will proceed with the troubleshooting accordingly. Keep us updated.
Thank you for contacting AVG Community Support.
I understand how frustrating this must be, I sincerely apologize for the inconvenience. I would like to kindly request your assistance in providing some additional information. We will check and assist you with it.
-How frequently are you receving the request pop up?
-Are you receiving pop up for same program repeatedly in a day?
-Please make sure your AVG Internet security is up to date.
-Did you recently update your Mac Os or any other programs?
Please help us with the screenshot of the pop-up notification you get. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
I receive pop-ups like this several tiumes a day. I am assuming I should 'allow' but that doesn't stop them appearing again and again. AVG security is up-to-dtae and I have automatic updates for my OS. The problem happened before and after OS uploads
Thank you for writing back to us. We are sorry for the inconvenience caused. Could you please confirm the operating system installed in your device? Also, try to restart the device and check whether you are getting the same pop-up. Once we get response from you, we will proceed with the troubleshooting accordingly. Keep us updated.
I have restarted my computer but it makes no difference. They still pop-up.
My operating system is Mac OS Sequoia 15.1.1 and is the latest update.
Please note that I am not very tech savvy so any instructions will need to be step-by-step.