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Thank you for contacting AVG Community Support.
I’m sorry to hear about the trouble you’re experiencing while trying to download AVG Secure Browser. I understand how frustrating this must be, and I’m here to assist you in resolving the issue.
To help me provide the most effective solution, could you please share the following details?
1. The device you are using (e.g., PC, Mac, smartphone, tablet) and the operating system version (e.g., Windows 10, macOS Monterey, Android 13).
2. Whether you’ve already tried any troubleshooting steps (e.g., restarting your device, clearing your browser cache, or using a different network).
3. A screenshot of the error message or any specific point where the download process stops.
Providing this information will allow me to better understand the situation and recommend a solution tailored to your issue.
If your download is repeatedly stopping or taking an unusually long time, here are some steps you can try:
Troubleshooting Steps
Check Your Internet Connection:
Ensure your connection is stable and not experiencing interruptions.
Restart your router if needed.
Clear Browser Cache:
Clear the cache and cookies of the browser you’re using to download AVG Secure Browser.
Try downloading from a different browser if the problem persists.
Disable Firewalls or Antivirus Temporarily:
Security software sometimes blocks downloads. Disable it temporarily while downloading the file, but remember to re-enable it afterward.
Download from the Official AVG Website:
Ensure you're downloading directly from AVG's official website. I am using avg on my mobile for the Castle App (https://castlemodapk.app/)that I downloaded from official website for security.
Avoid third-party sites to ensure you're getting a legitimate, uncorrupted installer.
Use a Download Manager:
If your download stops, a download manager can help resume interrupted downloads and ensure stability.
Restart Your Computer:
Sometimes a simple restart can resolve issues with downloading and installing software.
Check for Server Issues:
Visit AVG’s website or support page to see if there are reported outages or server issues.
Try an Alternate Network:
Use a different network to rule out problems with your current internet service if possible.
Thank you for reaching AVG Community Support.
We appreciate your suggestion, if you have any concerns regarding AVG,
please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.