Virus on AVG Internet Security and VPN

Hello Julia,
Thank you for contacting AVG Community Support.
We’re sorry to hear about the issue you’re facing with AVG Internet Security and Secure VPN. I completely understand how concerning this must be, and I’m here to assist you.
To help us resolve this for you as quickly as possible, could you please provide the following details:
1. The device and operating system (Windows, Mac, Android, iOS) on which you are experiencing this issue.
2. Whether you have already attempted any troubleshooting steps.
3. A screenshot of the error message mentioning the virus or any other details for better clarity.
Once we have this information, we can investigate further and guide you toward a solution.
Thank you for your patience and understanding. I look forward to your reply.