If I try to do "sc stop avgwd" in cmd I get this error: [SC] OpenService Error 5: Access denied. If I try to do the same but running cmd in admininstrator mode, I get this: [SC] ControlService Error 1052: The control request is not valid for this service.
Thank you for the detailed information. May I know operating system of your PC? We request you to boot your PC into safe mode by following the instructions mentioned in this link: http://avgread.me/1JwmD6g . Please go to the C:\ drive and if you find any AVG folders please delete it manually. Run the AVG remover tool once and then restart your PC into normal mode. 1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe 2) Run the downloaded file and follow the onscreen instructions. 3) Restart your PC when the restart option is displayed on the remover tool screen. NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
Windows 10, I'll be doing that, thanks. However, when I ran the removal tool before, and it prompted me to restart and I restarted, it went straight into that watchdog phase.
We request you to try disabling AVG Internet Security temporarily and check whether you can play the game without any issues. To disable AVG temporarily please follow the instructions mentioned in this link: http://avgread.me/1GnMD3N .
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Sorry, it is not possible to stop the AVG Watch dog service.
May I know the reason for disabling AVG Watch dog service?
May I know operating system of your PC?
We request you to boot your PC into safe mode by following the instructions mentioned in this link: http://avgread.me/1JwmD6g . Please go to the C:\ drive and if you find any AVG folders please delete it manually.
Run the AVG remover tool once and then restart your PC into normal mode.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
For Safe mode in Windows 8 and 10 please follow the instructions mentioned in this link: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
Please feel free to contact us if you need any assistance.
However, when I ran the removal tool before, and it prompted me to restart and I restarted, it went straight into that watchdog phase.
We request you to try disabling AVG Internet Security temporarily and check whether you can play the game without any issues.
To disable AVG temporarily please follow the instructions mentioned in this link: http://avgread.me/1GnMD3N .
When you restart your PC is it booting in normal mode or in safe mode?
I would like to have the directions on how to fix this problem please.
Can you email me on the account mail i have
registered?
Kind regards // Andy
We apologize for the inconvenience caused.
Please review the following link http://support.avg.com/SupportArticleView?urlname=How-to-resolve-a-Watchdog-initialization-error-when-running-Windows-10 and make necessary changes.
Please get back to us if the issue persists.
Thank you.
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