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ShowAll Questionssorted byRecent Activity
Kara SmithKara Smith 

Event Exec finished

I am trying to install and installation will not complete. I get a code with this message: event exec finished.  Can someone please help me with this. I want to get this downloaded.  Thanks.
Rajarajan SooiyachanthRajarajan Sooiyachanth (Avast)
Hello Kara,

I apologize for the inconvenience caused. Kindly let us know if you are trying to install a 'paid' or free 'trial' version of AVG program. Also please provide us the complete error message including the code .Kindly let us know if you have earlier installed any AVG program or any other antivirus product in the computer/laptop in which you are now trying to install .

Thank you.
Kara SmithKara Smith
Thank you for responding.

AVG free version is what I am trying to install.  I have successfully had previous free version of AVG on my computer; uninstalled it as it said my registration code was no longer valid.  Began trying to install new AVG free version, and kept getting error message: Event exec finished.  I believe the code was 0xc007063.  To my knowledge, there is not another anti virus on my computer.

Thanks for assistance.
Kara SmithKara Smith
0xc0070643 is correct error code; I just tried to install again, and failed.  That was the resulting error message.
AvinashAvinash (Avast) 
Hello Kara.
Thank you for your information. I would request you to download the offline installation file based on your OS (32-bit or 64-bit) and try to install AVG. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 .
To download 32 bit offline installer, click on: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
To download 64 bit offline installer, click on: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please contact us back should you need any further assistance. Thank you.
Kara SmithKara Smith
Thank you. I downloaded the 64 bit offline installer, and received another inital error, as download for AVG free antivirus failed again. The error message:0xc0070643

Is this any way to get this installed on my computure?  I have successfully used it for years, and would like to continue.

Thanks for your help.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Kara,
We apologize for the inconvenience caused.
I request you to run AVG remover tool and then try installation reinstalling it back in your pc.
I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Please feel free to contact us back for any further assistance. Thank you.
Adar MakûAdar Makû

hi
i have the same problem  i used avg removal tool but didn't resolve the problem so if you have any solution i would glad to hear it.
error:0xC0070643
Description: Event exec_finished

thank you
adar
Sreedevi PadmakumarSreedevi Padmakumar (Avast)
Hello Adar,
We understand it is disappointing when you receive error message during installation.
Could you please confirm whether you have any other security programs like McAfee installed in your computer?
Thank you.
Adar MakûAdar Makû
no i don't have any security program
AvinashAvinash (Avast) 
Hello Adar. Thank you for the information.

Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:

Click on this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with extra information.
Fill in your email address, and then click Send output.
We will analyze the received files and provide you with further information.
Thank you.
Piotr WitekPiotr Witek

Hello,

I'd like to join the conversation because I have the same problem - instalation failure, error "Event exec_finished"

I've been trying:

- installing once again

- installing once again after using AVG remover tool

- installing full offline version
I've currently no other anti-virus software installed on computer.
Peter
KishoreKishore (Avast) 
Hello Piotr.
Please make sure if you have any other antivirus installed in your pc including previous versions of AVG and then uninstall it before installation of AVG and check if you are able to fix this.
Thank you.
Jenna RushtonJenna Rushton
I am getting the same error
I uninstalled the avg trial and tried to install the free version
failing that I ran the avg remover tool and still got this message
this is for a friend and I dont believe they have any other anti virus installed
then i tried installing the offline version
Error code: 0xC0070643
Description: Event exec_finished
Should i do the diagnostic information you mentioned in previous post?
AvinashAvinash (Avast) 
Hello Jenna.
We apologize for the inconvenience caused. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:

Click on this link http://download.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with extra information.
Fill in your email address, and then click Send output.
We will analyze the received files and provide you with further information.
Thank you.
Linda HaglundLinda Haglund
You guyz really need to come up with a solution for this problem.
I had to reset my computer yesterday and when trying to install AVG i get the same error as everyone else:

Error code: 0xC0070643
Description: Event exec_finished

All I see is page after page with people having this problem but no valid solution.

I have also tried to run the removal tool (x64) but no success!
 
AvinashAvinash (Avast) 
Hello Linda.
We are sorry for any inconvenience caused. We have escalated your concern to our senior level we will get back to you with a resolution. Thank you.
Fredrik SköldFredrik Sköld
Hello

I have the same problem (now).
It started with me having this problem and followed the advice on this page: https://support.avg.com/answers?id=906b0000000DA0pAAG (avgui.exe complained about MSVCP110.dll is missing.)

I have sent in the results from AVG SysInfo.
Hariharkumar LakshmiHariharkumar Lakshmi (Avast)
Hi Fredrik,
The solutions for your issue is posted in your previous post. Please follow single post / thread for quick resolution,
Thank you
Hari AVG Customer Care
Alan BinchAlan Binch
@ Fredrik Sköld
Fredrik, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!
AVG Guru
 
Eric SmithEric Smith
If you guys haven't had any luck on this. On my son's windows tablet he was missing a file (msvcp110.dll) related to visual C++. I reinstalled Visual C++ Redistributable for Visual Studio 2012 Update 4,  http://www.microsoft.com/en-us/download/details.aspx?id=30679 . Make sure that it is 2012 and not 2014 or 15 they wont reinstall the needed file. I ran the AVG remover and deleted all references to AVG and reinstalled AVG. Worked for me, I hope this helps.
Eric Smith
Janis VasarietisJanis Vasarietis
Another day with the same problem error code: 0xC0070643
Description: event exec_finished
 
KishoreKishore (Avast) 
Hello Janis,
We regret for the inconvenience caused. Please check whether you have installed any other conflicting applications like McAfee, Avast etc.. on your PC, If so please uninstall the conflicting applications. If not, please run the  AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC.Once uninstalled download the installation file using the link : http://www.avg.com/us-en/download to reinstall your AVG program. Please feel free to contact us for further assistance.
Janis VasarietisJanis Vasarietis
I have no other aplications, I remove McAfee  ... totaly
Balasubramanian SBalasubramanian S (Avast) 
Hello Janis,

Thank you for the information.
In this case, we have sent you an email with further instructions to be followed to get our additional support in fixing this issue.
Please check for the email on spam or junk folders if it is not present in the inbox.
Janis VasarietisJanis Vasarietis
I have absolute zero on my email! Sorry!
Balasubramanian SBalasubramanian S (Avast) 
Janis,

We have sent you the email again.
We request you not to check your emails on any email client like Outlook.
Please open any web browsers like Internet Explorer or Google Chrome or Mozilla Firefox and then log into your email account and then check for the email.
Please check for the email on spam or junk folders if it is not present in the inbox.
Thank you.
Lise HoebrechtsLise Hoebrechts
Hello,

I have the same problem as everyone else in the messages above, for a change.
I have no other antivirus installed and already uninstalled AVG with the remover tool. Did you find a solution for this problem? Thank you.
KishoreKishore (Avast) 
Hello Lise,
Could you please let us know the exact AVG program on which you are facing the issue? Please provide us with the screenshot of the error message you have received so that we could analyze the issue for you.
Lise HoebrechtsLise Hoebrechts
I am trying to install the AVG free antivirus and this is a screenshot of the error message:
User-added image
KishoreKishore (Avast) 
Hello Lise,
Since you have already tried with all the basic trouble shooting steps, we have sent you an email containing the instructions to have a better assistance in fixing the issue. Please feel free to contact us for further assistance.
Lise HoebrechtsLise Hoebrechts
I've waited a while now, but still got no email. Could you please send it again?
Alan BinchAlan Binch
Lise, Please check for the email on spam or junk folders if it is not present in the inbox.
AVG Guru
Balasubramanian SBalasubramanian S (Avast) 
Hello Lise,

We have sent you the email again.
Please check for the email on spam or junk folders if it is not present in the inbox.
Amanda BaumertAmanda Baumert
why is there no fix for this yet?

i have the same problem.

and before you ask, yes i did every single step advised above. uninstalled, no other virus software running, downloaded offline free version, etc.

i've used avg for years without a problem. now this?

 
Nick BNick B
Same problem here: Error code 0xC0070643, "Event exec_finished".

I have no other anti-virus installed, and have run the AVG Remover tool several times.

Nick
AvinashAvinash (Avast) 
Hello Amanda & Nick.
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Tom de SmetTom de Smet
Sorry - same problem here. But it is on a PC (HP Pavilion) which came with a McAfee trial license, which I have removed before installing AVG Free. This might provide you with a clue ...
Alan BinchAlan Binch
@ Tom de Smet
Tom, Did you download & run the McAfee total removal tool.... (http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe)?.
AVG Guru
Divya KannanDivya Kannan (Avast)
Hello Tom,

Sorry for the inconvenience caused. We certainly understand your concern. Have you ever tried uninstalling using AVG Removal tool and reinstalling AVG free on your computer?
Thank you.
Ashley xoAshley xo
This is happening to me as well. I had the AVG Free Trial and my free trial expired today. When I opened AVG it said I was not protected but it wouldn't give me an option to downgrade to AVG Free so I tried to uninstall AVG and re-install AVG Free. After my AVG Free install which went through perfectly, I opened AVG, it updated but then it told me that my license number had an error. I'm trying to uninstall again and it won't work. I've tried the AVG removal tools, they keep giving me errors. I've tried the AVG Fix tool and that didn't fix anything and now I am stuck on this screen. I'm not sure what to do at this point, I can't get AVG uninstalled and it doesn't seem to be updating. I'm also getting the corrupted download error when I try to update AVG as well by the way.I'm confused and at this point I just want to rid my computer of ALL AVG products and use a different antivirus because this is ridiculous.User-added image
KishoreKishore (Avast) 
Hello Kara,
We apologize for the inconvenience caused. Could you please provide us with the screenshots of the error messages you have received so that we could analyze the issue and assist you better in resolving the issue.
Thank you.
Michelle GosseMichelle Gosse
I have the same problem, with a slight twist - AVG Internet Security had been installed, but then it stopped working in the last week. I tried to Repair, that didn't work, so used the AVG removal tool to remove it. Now, upon trying to install my *paid* version I get the same error as everyone else. I have saved the install error log but can't see how to append it as a file attachment to this comment.
Divya KannanDivya Kannan (Avast)
Hello Michelle,
We understand how disappointing this could be. Please click on the following link (https://support.avg.com/support_contact_form?l=en_US&retUrl=support_sales) to contact our Technical support and they will take care of this issue. Thank you for understanding.
Thank you.
Michelle GosseMichelle Gosse
I just lost all the information I typed in, because the page didn't give me an email option - I picked live chat, then it went to another screen that just sat there loading. I gave up. It's after midnight here, on a work night - it looked like the live chat page had hung.

If anyone gets the correct information from AVG on how to fix this problem, please reply to this thread.
Komal Sathish KumarKomal Sathish Kumar (Avast)
Hello Michelle,
I know it is frustrating if you face such issues! But, it's our assurance to help you with the best. To make your work simpler, I have sent you an email with steps to get in touch with our technical team. Please follow the email steps so that our experts can fix this issue for you. Thank you for understanding. Your patience and efforts are much appreciated! Komal, AVG Customer care.
Tine UhrenholtTine Uhrenholt
same problem here...error 0xc0070643
Komal Sathish KumarKomal Sathish Kumar (Avast)
Hello Tine,
Sorry to know that, Tine. But, I can see that our technicians have already sent you an email with steps to get in touch with our technical team. Have you followed the email steps to contact our technicians? Please try to keep the whole conversation in one question/thread to speed up resolution. Thanks. Komal, AVG Customer Care.
Carlos ArriagaCarlos Arriaga
Hello, I have the same problem. With the same code. THe AVG stopped working so I tried to repair it but it did not work. So I tried to uninstalling and reinstalling it but it gave me the same error. Could you please help me? Thanks.
Balasubramanian SBalasubramanian S (Avast) 
Hello Carlos,

If you are getting this 0xC0070643 Description: Event exec finished error message while installing AVG program then we request you to try reinstalling the AVG program once by using our AVG remover tool.
To download the AVG remover tool please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
Balasubramanian SBalasubramanian S (Avast) 
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

If you wish to install our AVG free antivirus, please use this link:
For 32 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
If the issue still persists, please do reply back to us and we will help you in getting our additional support.
Carlos ArriagaCarlos Arriaga
Thanks Balasubramanian for your answer. I already tried all that and still not installing. The remover cleaned it and after the second failed installation I tried to run again the remover and now it crashed.
Any other ideas? Thanks for your valuable help.
AvinashAvinash (Avast) 
Hello Carlos.
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Carlos TelloCarlos Tello

Hi, another one with the same problem over here. I keep getting the error code 0xc0070643 even after removing AVG free from my computer and trying to reinstall.
Rajarajan SooiyachanthRajarajan Sooiyachanth (Avast)
Hello Carlos,
Sorry for the inconvenience caused. Did you remove conflicting antivirus products( http://avgclick.me/ConflictingApps ) and did you try 'AVG Remover Tool' to uninstall AVG? Thank you.
Carlos TelloCarlos Tello
Hi again. I have checked and I don't have any conflicting software installed. I have also used AVG remover but keep getting the same error code.
Balasubramanian SBalasubramanian S (Avast) 
Hello Carlos,

Sorry for the inconvenience caused.
Thank you for the information.
Do you get as "Description: event exec finished" error message along with this error code 0xC0070643?
Carlos TelloCarlos Tello
Yes, exactly.
Balasubramanian SBalasubramanian S (Avast) 
Thank you for confirming it, Carlos.
If you are getting this 0xC0070643 Description: Event exec finished error message while installing AVG then it has to be dealt only by our additional support.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Ghenaim YahiaGhenaim Yahia
Hello
I have the same problem  I used avg removal tool but didn't resolve the problem so if you have any solution i would glad to hear it.
error:0xC0070643
Description: Event exec_finished

thank you
Yahia
KishoreKishore (Avast) 
Hello Ghenaim,
We regret for the inconvenience caused. Did you remove conflicting antivirus products on your PC? If not please follow the instructions on the article( http://avgclick.me/ConflictingApps ) to uninstall the conflicting applications.
Ghenaim YahiaGhenaim Yahia
Yes I did it, but there's always this error.

thank you
Yahia
KishoreKishore (Avast) 
Hello Ghenaim,
We have sent you an email containing the instructions to have a better assistance in fixing the issue. Please feel free to contact us for further assistance.
Thank you.
Will NitschkeWill Nitschke
FWIW, I have two completely unrelated computers. A Windows 10 machine a few years old and an older Windows 7 64-bit laptop. Both toss up exactly the same error when I've tried to install AVG Free Edition. There is no other anti-virus software on either computer. I tried the AVG removal tool also. Same story. I also tried uninstalling all the older Visual C++ redistributables and put the latest one on, and that made no difference. I suspect this is a massive problem. It's too far fetched and too much of a coincidence for two entirely unrelated PC's with completely different operating systems, to show up exactly the same problem. The only thing they would have in common is that both ran AVG in the past. I suspect only 1 in 1000 people with a problem like this is likely to register on the AVG forums and report the issue, as I have done.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Will,
We understand how something like this can really try your patience. We sincerely apologize for the difficulties you are currently experiencing. Could you please let us know the name of the AVG product you have installed in your pc? so that we are happy to assist you to get your issue fixed.
Please feel free to contact us for any further assistance. Thank you.
Giuseppe MGiuseppe M
Same problem some days ago.
Afetr an update of Widnows 10 the product stopped to run (avgui...error), the disinstallation was rich of troubles and a new installation is not possible.
I had to install another free antivirus, but it is not the solution....
My product is a paid version
Balasubramanian SBalasubramanian S (Avast) 
Hello Giuseppe,

Sorry for the inconvenience caused.
Yes, upon checking your record, we see that you have purchased the license for AVG Internet Security (2 computers) and it expires on 2/1/2017. We request you to follow the below mentioned instructions to install it without error.
1) To download the AVG remover tool please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

To download, install and activate AVG Internet Security program please follow the instructions mentioned in the following article: http://bit.ly/1DXPL5z .
Please feel free to contact us should you need any assistance.
AVGIS AleechAVGIS Aleech
Currently I'm trying to get rid of this damnation called AVG. I have tried to get rid of it with ANY of the methods told, but it leeched on my PC so badly that it refuses to uninstall. My last resort was to uninstall it manually from the control panel. I tried that and eventually got this. Help me get rid of your AVG. No, I refuse to download any of the ''AVG tools'' to help me get rid of this since I know it will leech on my PC as well.
Event exec finished, error
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Kara,
We understand how something like this can really try your patience.
Please be informed that AVG remover tool will remove the traces of AVG present in your pc, so that you can install AVG back in your pc. And it won't affect your pc, it just remove the AVG product from your pc. Thank you for understanding.
Please feel free to contact us for any further assistance. Thank you.
Will NitschkeWill Nitschke
Aravind,

It's AVG Free Edition, the one that was offered as links in this thread by AVG support. Both are 64 bit versions of AVG.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Will,
We are sorry for it.
To download AVG free
For 32 bit - http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit - http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us for any further assistance. Thank you.
John MuirJohn Muir
Hello I am having the same problem - received message MSVCR110.dll missing - used removal tool - tried install- received message 0XC0070643 and failed to complete installation - installed Visual redist update - tried install again - failed with 0xC0070643 error.
​
Can you please email the instructions to help resolve this
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello John,
We understand how something like this can really try your patience.
I have sent you an email with further instructions to be followed to get our additional support.
Please feel free to contact us for any further assistance. Thank you.
Giuseppe MGiuseppe M
I tried with the suggested process but the installation failed...MSVCP110.ddl not present.
Please note that I launched the .exe for the repait of Visual C++
What could I do?
Balasubramanian SBalasubramanian S (Avast) 
Hello Giuseppe,

Sorry for the inconvenience caused.
If you are getting this 0xC0070643 Description: Event exec finished error message while installing AVG then it has to be dealt only by our additional support.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Gabriel DembergGabriel Demberg
I am facing the same problem and change the way anti virus
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Hello Gabriel,
Sorry for the inconvenience caused.
If you are getting this 0xC0070643 Description: Event exec finished error message while installing AVG then it has to be dealt only by our additional support.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Thank you.
Nonie YeohNonie Yeoh
Hello, 

i am having the same issue here 

0xC0070643 Description: Event exec finished

no other antivirus installed 
please help
AvinashAvinash (Avast) 
Hello Nonie.
We are sorry to hear about the inconvenience caused. Could you please let us know whether it is a free version or a paid version of AVG you are trying to install?
Ryan AmosRyan Amos
Hi,

I am also having the same issue with 0xc0070643 error code and Event exec finished description

I have the paid verison
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Ryan,
We understand how something like this can really try your patience.
Could you please let us know whether you have installed any other 3rd party antivirus or AVG Antivirus product before in your pc? so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Ryan AmosRyan Amos
I dont have any other 3rd party antivirus on my system and i uninstalled the avg antivirus i had and still couldnt install the avg antivirus

It was working before until recently it has had this error.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Ryan,
Thank you for the detail explanation.
In this case, we request you to run AVG remover tool in your pc to remove the traces and then install AVG back in your pc to get your issue fixed.
To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Then press Widow key + R on your keyboard and type "appwiz.cpl" and hit enter. From the control panel choose AVG Zen and uninstall it from your pc.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
To install AVG Ultimate in your pc please click on the following link http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe and download the file. To activate it http://avgclick.me/ActivateZen .
Please feel free to contact us for any further assistance. Thank you.
Ryan AmosRyan Amos
The antivirus stil does not install
AvinashAvinash (Avast) 
Hello Ryan.
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Brian RobertsonBrian Robertson
I too have the same problem: Tried following all the different methodss, but with no success.
Removed All previous Anti-Virus Software - check
Run AVG Remover Tool - Check
Tried to instal version from website - Check
etc. etc..

Getting the  0xc0070643 / Event Error Message every time I try install on my Windows 7 Home Pro Machine (64-bit) is infuriating.

Can one of the AVG guru's please forward the instructions to my email address too please? And as the problem is so common, why are you so reluctant to share the solution online?

Brian
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Hello Brian,
We  apologize for the inconvenience caused.
We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.
J LJ L
Wow, look at all the folks with the same problem! I, too, am having this issue but with a different code-ends with D something, not gonna go back and log it all. This is bs, really. I used the AVG uninstall tool as well to no avail. Turned off every other thing like Malwarebytes, nope. Checked for any Norton or other conflicts, nope. So I'll be looking elsewhere for a better antivirus because this is truly bs, folks, with this many people having issues. Avast, here I come....
KishoreKishore (Avast) 
Hello J L,
It seems that you have tried with all basic steps and since the issue persists we have sent you an email containing the instructions to have a better assistance in fixing the issue. Please feel free to contact us for further assistance.
Thank you.
J LJ L
I'm sorry, but it took me all of five minutes installing and setting up Avast. I've got enough headaches in life, really don't need it trying to figure out issues with my antivirus.
KishoreKishore (Avast) 
Hello J L,
We apologize if an AVG product did not meet your expectations. Our main goal is to keep our customers happy.

AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. If you have a specific experience with AVG products that you would like to share with us, we would appreciate hearing about it.
Joris van DorpJoris van Dorp
I'm happy to report the AVG removal tool worked for me.
  • The problem: AVG warned me of an 'unrecognized' serial code upon startup. Re-entering the existing code failed. Downloading and installing a fresh instance AVG yielded an exec_finished error. Windows 7 Pro, no other anti-virus software active, tried free fersion AVG_Protection_Free_698.exe and the Cnet Zen version AVG_Protection_Free_1115.exe.
  • How it got solved: I ran the AVG removal tool, rebooted, ran it again (just for fek's sake), rebooted again, manually deleted the AVG Remover folder. Then downloaded Avast, but felt I should give AVG one final chance (since it hasn't ever let me down before). Installed the 1115 version to a different drive. This one installed OK and is scanning my HDs as we speak. Interestingly, Windows Defender should have been running, since I activated and updated it just before I ran the AVG remover, but it wasn't when I installed AVG anew.
Thanks for the support.
Joris van DorpJoris van Dorp
Also may help: I deliberately installed the English-language version of AVG. Before I removed AVG, it wouldn't let me do that, which is a real shame (because as a rule of thumb I hate software that's been translated to my own language).
Rajarajan SooiyachanthRajarajan Sooiyachanth (Avast)
Hello Kara,
We are glad to know that the installation of your AVG Free program was successful. I would also like to keep you informed that 'Windows defender' is a default antivirus program to protect your computer/laptop and it will not be conflicting to AVG. Regarding your recent response, am I correct in understanding that you were not given an option to change the language of your AVG program after installing and you are concerned about it? Thank you.
Alan BinchAlan Binch
@ Joris van Dorp
Joris, Before Windows 8 [i.e. your Win 7], Windows Defender featured just antispyware capabilities. In Windows 8 & later functionality was increased to offer antivirus protection as well. Therefore it could conflict with AVG. When using AVG you should only have 1-AV prog installed on your system.
AVG Guru
Denis MastyerovDenis Mastyerov

Hello!

I was going to uninstall the AVG_Free and it caused the same problem (0xC0070643 Description: Event exec finished error). The mantioned tool doesnt work. What should I do?

Thanks.
Rajarajan SooiyachanthRajarajan Sooiyachanth (Avast)
Hello Denis,
We apologize for the inconvenience caused while installing your AVG Free program . We appreciate your efforts to resolve the issue. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Thank you.
Wijnand SmantWijnand Smant
Hello,

I seem to have the same error code: Error code: 0xC0070643, Description: Event exec_finished.
I uninstalled MCafee using the uninstall tool mentioned above and I also tried unstalling and installing AVG using the link above. But I seem to be getting the same error again and again.
What should I do?

Kind regards,
Wijnand
Balasubramanian SBalasubramanian S (Avast) 
Hello Wijnand,

Sorry for the inconvenience caused.
Since you have already tried all the instructions provided here, We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Chris McCoyChris McCoy
Has anyone had any success uninstalling AVG Free?  I've had all the errors you folks have mentioned and no luck uninstalling with any of the solutions.  

I'm beginning to think that Is AVG itself a virus?!?  They messed up all my browsers and default search engines.  This is so sad.

I really hope there is a fix besides completely wiping my hard drive!  
Balasubramanian SBalasubramanian S (Avast) 
Hello Chris,

Sorry for the inconvenience caused.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Tommy LowTommy Low
hi
i have the same problem  i used avg removal tool but didn't resolve the problem so if you have any solution i would glad to hear it.
error:0xC0070643
Description: Event exec_finished

I am wanting to install AVG Internet security for both Windows 32x and 64x

thank you
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Tommy,
We appreciate your valuable effort in trying to fix the issue. We apologize for the inconvenience caused. I have sent you an email with further instructions to be followed to get our additional support.
Thank you.
Steve SmithSteve Smith
Hi same problem

Error code: 0xE0010014
Description: Event exec_finished

Works fine on my laptop but not on desktop, please advise thanks!
Jason McJason Mc
I have the same problem as everyone here. I have used AVG for years and this is the first time I have had this problem. My laptop (Windows 7) has been trying to get me to Switch to Windows 10. I just restarted and it randomly came up saying I had no Virus Protection and I needed a key for AVG. I just went to reinstall AVG and got the same error as everyone else. It fails at about 96%. Error code: 0xC0070643.
 Help pls.
AvinashAvinash (Avast) 
Hello Jason,
We are sorry to hear about the inconvenience caused. Could you please let us know whether it is a free version of a paid version of AVG you are using? If paid version, please let us know the program name. Thank you.
Nicolas DerailNicolas Derail
Hi,
I had AVG on my old labtop win7-FR witohut any issue. I bought a new labtop with windows 8, provided with McAfee pre-installed.

I wanted to put AVG, Free first, and same issue as everybody here: the installation fails with the 0xC0070643.
I followed this post and tried:
- unsintall with the AVG remover (many versions)
- re-install online
- re-install with an offline installation
- I used the MCAfee remover tool (MCPR)
- I used the fix AVG_BFEFix.exe

My Os is Windows 8.1, I 'm living in Thailand, so, I bough the machine there. OS is in English.

Could you please help?
Thanks,
AvinashAvinash (Avast) 
Hello Nicolas,
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Margarita PoliakovaMargarita Poliakova
Hi,
same error 0xC0070643, description: Event exec_finished. I`m trying to install AVG free on my laptop (Windows 10). It had McAfee pre-installed, so I uninstalled it and used MCAfee remover tool (MCPR). I tried everything written in this post, plese, help.
Thanks
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Kara,
We understand how something like this can really try your patience.
I have sent you an email with further instructions to be followed to get our additional support. Please check for the email on spam or junk folders if it is not present in the inbox.
Thank you.
Elke VerbekeElke Verbeke
Hello,
same error 0xC0070643, description: Event exec_finished! I tried everything. ITS paid version avg security
can you help me?
thank you 
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Elke,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you are trying to install in your pc? so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Adam DiggzAdam Diggz
Could you guys please post an actual solution for this problem instead of the same redundant scripting, copy & pasting? I am also having this same issue and have been using AVG for as long as I've had a pc & now with all this Zen crap I had to wrestle with this problem. Is there a fix or are you all blowing smoke up our asses?
Rajarajan SooiyachanthRajarajan Sooiyachanth (Avast)
Hello Adam,
For the Error code: 0xC0070643 Description: Event exec finished, we suggest the customers to remove conflicting antivirus products(if any) and then remove AVG traces using 'AVG Remover Tool' to start the installation once again. Most of the customers are able to resolve the issue by following these basic steps. If the issue persists even after following all these steps, we are offering them additional support. Once they connect with our senior technicians they will be able to provide alternative solution. Have you already followed all the basic steps in this 'thread' to resolve the issue? Thank you.
Sam HuangSam Huang
I've been having the same problem when I tried to install the AVG free edition, the error was "AVG Installation Failed" Please answer me if you have the solution to this problem
Rajarajan SooiyachanthRajarajan Sooiyachanth (Avast)
Hello Sam,
We apologize for the inconvenience caused. Do you receive any error code? Did you remove conflicting antivirus products if any(http://avgread.me/1K1IqEh)? Did you earlier try 'AVG Remover Tool' to remove AVG traces and then tried reinstalling your AVG Free? Thank you.
Johanna SchmidtJohanna Schmidt
I've had this problem for a really long time now and finally solved it by myself after several unnerving hours which made me really angry. In my case it was a lack of space on 'C:'. I know, 4GB free disk space isn't that much but I would have liked to be informed by the installation itself instead of diggin in the dark for so many hours(/days!) and installing two extra tools.
Maybe this helps for other users because I nearly broke up with AVG after following all those standard-hints again and again and again. I also was disappointed to reach this 'thread' only by typing the error code 'Event exec_finished' into the google search bar but not when I searched for the problem on the linked AVG-Site. (sorry for bad english)
KishoreKishore (Avast) 
Hello Johanna,
Please accept our sincere and unreserved apology for any inconvenience this may have caused you. That's great to hear your issue has been resolved now. If you are facing any further issues with AVG program please let us know and we are happy to assist you.
Thank you.
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