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Drak LordDrak Lord 

AVG cant start as its missing MSVCP110.dll

Every time my PC start i get the message that msvcp110.dll is missing

I tryed all ready the fix that was told to use the removel tool but that did not seem to work, and i cant also reinstall AVG as i get the same error

Is there any idea what i can do to fix these?
Best Answer chosen by Drak Lord
Drak LordDrak Lord
Hi Sam, i posted the fix that worked for me in the end above
The problem is with Visual C++ Redistributable for Visual Studio 2012 Update 4
You need to repair that to fix the problem
You can find the downlaod here:
http://www.microsoft.com/en-au/download/details.aspx?id=30679

Over all it seem to happen ever second time i restart the PC, but i think its a problem that micrsoft created with Windows more then anything else
The fix above how ever needs to do the job, try to see if that helps

All Answers

Hariharkumar LakshmiHariharkumar Lakshmi (Avast)
Hi Drak,
We apologize for the inconvenience.
I have sent an email regarding this issue,
Please follow the email instructions .
Thank you
Karolien GhesquiereKarolien Ghesquiere
Hi,

I have the same problem. How can I fix this?

Tank you for helping me.
 
Drak LordDrak Lord
Karolien

First of all try the Removel tool if you did not yet, you can get it here:
http://www.avg.com/ww-en/utilities

While downloading, try to uninstall AVG from Pogreams and Feathers from windows

After that run the removing tool, and after that is done, and restart, try to reinstall

If the problem keeps happening after that.... well we are both on the same page :P
I am now waiting on a 3rd support tech to connect me abut trying to solve it, the first 2 were sadly unable to fix the problem, but they did the things i said before, so worth to try it first and see if that helps
If that dose not work, i assume they will give you the same type of thing i got and connect remort support, maybe with the shared Diagnostics from both of are PCs (if we have the same problem) will help them solve it

Best of luck
Drak LordDrak Lord
Hi KarolieN
i had my 3rd Support tech look over the problem, the error got fixed when they download and did a repait to the "Visual C++ Redistributable for Visual Studio 2012 Update 4" that you can find here:
http://www.microsoft.com/en-au/download/details.aspx?id=30679

Try doing that, see if that helps
The AVG Free antivirus is not working for me yet how ever, but that maybe a new problem and not related, so try these fix, and see if that helps to fix your problem as well
Sam SmithSam Smith
I am running Windows 8.1, 64bit. I uninstalled AVG Internet Security and ran the AVG removal tool.  When I tried to do a fresh install of AVG free, it would not install and I got the "missing MSVCP110.dll message. The dll is present in windows\system32.  I tried the repair of Visual C++ and still no go.  I also tried to install Avg Internet Security free trial with same problem.  I did download the files and run from my computer.
I have installed Avast free, but really prefer AVG.  Any other help??
Drak LordDrak Lord
Hi Sam, i posted the fix that worked for me in the end above
The problem is with Visual C++ Redistributable for Visual Studio 2012 Update 4
You need to repair that to fix the problem
You can find the downlaod here:
http://www.microsoft.com/en-au/download/details.aspx?id=30679

Over all it seem to happen ever second time i restart the PC, but i think its a problem that micrsoft created with Windows more then anything else
The fix above how ever needs to do the job, try to see if that helps
This was selected as the best answer
Samantha AdrichemSamantha Adrichem
For me to fix this I had to install both the X64 and the X86 version of the 
Visual C++ Redistributable for Visual Studio 2012 Update 4 that you can download from the microsoft website
jane Briggsjane Briggs
I have the same problem.  I've installed the Visual C++ etc., I have tried to remove AVG by every means possible but it won't let me even using AVGs specific removal tool. So I have a useless piece of software that I can't repair or get rid of.
Uffe SUffe S
I have the same issue. Can not use Avg anymore. I have the paid version, but I am unable to remove nor install the SW anymore. Running Windows 10.
Greg JohnsonGreg Johnson

I have the paid version of AVG but cannot use it anymore because of missing msvcr110.dll files. 

Will you fix it or will I get a refund?

BalasubramanianBalasubramanian (Avast) 
Hello Greg and Uffe,

Sorry for the inconvenience caused.
We request you to to completely reinstall the AVG program using the AVG remover tool.

1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

If you are trying to install our AVG free antivirus then please use this link:
For 32 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us should you need any assistance.
 
Drak LordDrak Lord
jane, Uffe, Greg

Hi guys, sorry but did you guys try to uninstall AVG, then install Visual C++ Redistributable for Visual Studio 2012 Update 4 x64 as well as x86 as i said before, then try to reinstall AVG, and see if that works?

if not working, try to restart the PC, then do it again, if yet fails, try to go to safe mode, and install the 64 and 86 (if you have a 64 bit windows, if you have 32, only install the 86) and try to do it there and see if that helps?

It seems that Windows 10 has some issues that it keeps coropeting the Visual C++ Redistributable that it seem AVG needs to work
BalasubramanianBalasubramanian (Avast) 
Hello Drak,

Thank you for sharing the workaround.
We really appreciate that. 
Ashley Penny MichailarosAshley Penny Michailaros
I have tried everything suggested above, but AVG Still won't install.  It's not giving me the .dll file error now, but won't install.   :(
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Ashley,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you are trying to install in your pc? so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Cathy PaliseCathy Palise
I have fixed mine .took hrs and a bit of work I aM 74r old . I uninstalled all of avg , I then tried to install it again but it would't work , then I reinstalled Visual Studio 2012 update 4. , It worked ,but the it downloaded AVG with Zen ,so then ,down I found a site where you can download Avg without zen ,It worked .i uninstalled the one with zen ,and then reinstalled the one without zen .
Now Im back to normal with my AVG . 
this is the site you may find what you need to download without Zen  .Good luck all 
Cathy PaliseCathy Palise
http://www.avg.com/ww-en/download.prd-afh-free,sorry forgot to post with first post .
 
BalasubramanianBalasubramanian (Avast) 
Hello Cathy,

Glad to know that your issue got resolved.
We really appreciate your patience and efforts.
Thank you for sharing the workaround.
Please feel free to contact us should you need any assistance.
Have a great day!!!
Amber LomaxAmber Lomax
Hi, I get AVGUI.EXE can not start because MSVCP110.dll is missing. I am using Windows 10 and I have tried unistalling and re-installing - no joy. Please can you send me the e-mail instructions on how to resolve this. Thanks
Rajarajan SooiyachanthRajarajan Sooiyachanth (Avast)
Hello Amber,
We are sorry to know that the issue persists. We appreciate your efforts to resolve the issue. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Thank you.
Gino PerezGino Perez
I have tried everything posted with no avail. Same message every time. Any other suggestions?
BalasubramanianBalasubramanian (Avast) 
Hello Gino,

Sorry to know that you still face the same issue even after following the remover tool instructions.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Kim spearKim spear
Please help as i am having the same problem, it keeps telling me MSVCP110.dll is missing, tried all the above and it still doens't run avg protection i purchased. What can i do?
BalasubramanianBalasubramanian (Avast) 
Hello Kim,

Sorry for the inconvenience caused.
We request you to download this Microsoft tool http://www.microsoft.com/en-au/download/details.aspx?id=30679 and install it on your PC.
Also run our AVG remover tool once and start installing AVG protection.
1) To download our AVG remover tool, please click on this link: http://af-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
NOTE: Once the remover tool done with the progress please go to C:\ drive and delete the "AVG remover" folder.

As per our record, you  have purchased the subscription for AVG protection multi-device, To download, install and activate it, please click on this link:
http://avgread.me/1FKGRZI .
Please feel free to contact us should you need any assistance.
Panayiotis YianniPanayiotis Yianni
Uninstalling AVG, using removal tools etc is overkill.

This method is what fixed my issue. The error with the missing MSVCP.dll happened when I installed an update from Windows Update and once finished rebooted. When getting to my desktop that is when the error popped up regarding the MSVCP110.dll.

I am using Windows 10 Enterprise from my MSDN Account.

The missing (MSVCP110.dll / MSVCR110.dll) dll's are already registered on the Windows 10 install, otherwise if the system had no clue they were there it wouldn't know they were missing.

All you have to do is to download the 2 redistributables, x86 and x64, at the link provided https://www.microsoft.com/en-au/download/details.aspx?id=30679 and once downloaded install/repair the x64 redistributable first, do not reboot when it is done, then install/repair the x86 redistributable.

Once that has finished just reboot and I'm positive the error will not pop up anymore.

 
Matt GilbertMatt Gilbert
I have the ssame problem, when AVG starts it says missing MSVCP110.dll.  I tried following the instructions above and reinstalled avg, and during install it  now comes up with the error.  I now have no functioning antivirus, please help.
BalasubramanianBalasubramanian (Avast) 
Hello Matt,
Sorry to know that you are still getting the error even after trying the reinstallation instructions.
In this case, we request you to get connected to our additional support.
We have sent you the email instructions to get our additional support.
Please check for the email on spam or junk folders if the email is not present in the inbox.
Randy PereiraRandy Pereira
Thanks to a big Windows 10 update recently my AVG also had issues.  The Microsoft link above was the answer - so far.  I ran for both 64 and 86 and the dll error appears to have been taken care of.  It also looks like my virus updates are running again.  And I thought the pain of the initial Win 10 upgrade had finally passed.
BalasubramanianBalasubramanian (Avast) 
Hello Randy,

Glad  to hear that your issue got resolved.

Please feel free to contact us if you need any assistance. We work round the clock.
Pete MardlePete Mardle
The solution form Panayiotis Yianni works perfectly to remove the 'Bad Image' error, to add one more step AVG wouldn't open following this but I just unistalled and re-installed nd everything worked perfectly.
BalasubramanianBalasubramanian (Avast) 
Hello Pete,

Glad to hear that your issue got resolved after following Panayiotis instructions.
Please feel free to contact us if you need any assistance. We work round the clock.
santos alvaradosantos alvarado
I have the same problem
AvinashAvinash (Avast) 
Hello Santos,
This problem is caused by Visual C++ Redistributables. It is either missing or corrupted.
It is necessary to reinstall MSVC package from the website: http://www.microsoft.com/en-au/download/details.aspx?id=30679
Mario SanchezMario Sanchez
Hello AVG, 

I have the same problem
Error "Could not locate the entry point _crtCreateSymbolicLinkW procedure in the dynamic link library MSVCR110.dll"

I ran the uninstaller tool twice, even in safe mode. In addition, I have installed all the windows updates and V. C++ update as per the aforementioned instructions. 
I have saved the AvgInstallLog.cab in case if you needed for an inspection and advice to my problem.




Thanks,
Mario
BalasubramanianBalasubramanian (Avast) 
Hello Mario,

We are sorry to know that you are facing the same issue.
We really appreciate your efforts in trying to fix this issue.
Are you trying to install the free, trial or paid version of AVG?
Ranjani BakthavachalamRanjani Bakthavachalam (Avast)
Hello Mario,
We regret for the inconvenience caused to you, we appreciate all your efforts in trying to fix the issue. Let us know the name of AVG program you are using, is that paid version or free version? Also, we request you to get connected with our technical support http://avgclick.me/AVGtechnical via online chat. Please provide them this case number: 01892902 so that they will check and help you further. Feel free to get back to us for any issues with AVG. Thank you!
Mario SanchezMario Sanchez
Hi, I have AVG Internet Security Version and I am installing it with the latest version downloaded from your website.
Clout TechieClout Techie
I faced the same MSVCR110.dll (https://clouttechie.com/msvcr110-dll-is-missing/) is Missing error. Installing MSVCR110 FILE didnt help me. I had to fresh Installation. If the above replies didnt help anyone facing it rightnow then walk through these steps.
1. Reinstall The Program that you installed before this issue occired.
2. Download & Install The MSVCR110 FILE.
3. Update The Antivirus.
4. Clean Registery - I used Ccleaner.
5. Fresh Installation
karan zalekaran zale
I have the ssame problem, when AVG starts it says missing MSVCP110.dll.  I tried following the instructions above and reinstalled avg, and during install it  now comes up with the error.  I now have no functioning antivirus, please help.
I have tried following things already 
https://www.dll-files.com/msvcp110.dll.html
https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-fix-missing-msvcp110dll-file/cc465e15-4cff-48bc-82bb-b8b8ac30fe8f
https://techboxs.org
Alok KumarAlok Kumar (Avast)
Hello Karan,
We can certainly take a look into this. May I know the AVG program (AVG Antivirus free/AVG Internet Security) you want to install on your computer?
I also request you to share a screenshot of the error message to proceed further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
Vishu SachdevaVishu Sachdeva
Top 10 Best Free Antivirus Software (https://www.techykeeday.com/best-free-antivirus-software/) for Windows PCs
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