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  • (AB) Alan Binch
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Wolfgang RuegerWolfgang Rueger 

0XE001D029

after an attempt to install  AVG Protection Pro (order number 37-6026494) on my desktop the installation was interrupted with code 0XE001D029 and the note "event exec_finished"
What to do ?
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Wolfgang,
We apologize for the inconvenience caused.
Upon reviewing your account, I see that you have AVG Performance product previously in your account. Could you please conform me whether you have AVG Performance already installed in your pc? so that we are more happy to help you with it.
Please feel free to contact us back for any further assistance. Thank you.
Wolfgang RuegerWolfgang Rueger
Hi Aravind,
yes I had installed AVG Performance multidevice (billing number 2502388386, 26-09-14)
Since I had to de-install the 2014 version in order to get the 2015 version on, it might have gone lost during this action. Can I reactivate it ?
Thank you for your help, sincerely, W.R.
Alan BinchAlan Binch
Other Wolfgang Rueger posting (https://support.avg.com/answers?id=906b00000008ocDAAQ).
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